CrawlJobs Logo

Fraud Business Senior Analyst

https://www.citi.com/ Logo

Citi

Location Icon

Location:
United States , Jacksonville

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

79120.00 - 118680.00 USD / Year

Job Description:

The Business Sr. Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the Fraud Suspicious Activity Reporting function. Integrates subject matter and industry expertise. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Job Responsibility:

  • Support the implementation and ongoing maintenance of AML compliance systems by gathering and documenting business requirements, aligning processes with internal policies, and ensuring adherence to regulatory expectations
  • Support the creation and ongoing maintenance of reporting used within the Fraud Suspicious Activity Reporting function
  • Provide analytical and technical support to AML and Fraud Investigations teams by helping interpret compliance requirements and assessing impacts to systems, data flows, and business processes
  • Assist with Fraud compliance quality reviews and testing activities by analyzing process outcomes, identifying gaps or control weaknesses, supporting reporting enhancements, and helping document corrective actions in line with regulatory and audit requirements
  • Contribute to the development and delivery of training materials and process documentation for business and functional partners to support AML and Fraud policy and system changes
  • Collaborate with compliance, technology, and operations partners to support risk assessment activities related to business processes and system changes, ensuring adherence to applicable laws, regulations, and internal policies, and supporting transparency in issue tracking and remediation
  • Perform additional analytical, documentation, and project support tasks as assigned in support of AML and Financial Crime initiatives
  • Project Management support of business risk and control oversight and strategic initiatives
  • Management reporting of business intelligence and other key Investments initiatives
  • Data Collection and evaluation
  • Design and provide day-to-day support to management in the form of ad hoc analysis stretch assignments as needed
  • Coordinating work streams that focus on data, technology, product initiatives
  • Assembly, development and structuring of presentation decks
  • Development and management of strategic solutions for a group under rapid development and offers exposure to senior management and positions the successful candidate for progression within the group or to a position inside one of other organizations depending on experience
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 5-8 years relevant experience
  • Required skills include project management, quantitative aptitude, and the ability to effectively synthesize and communicate complex business issues through concise presentation skills
  • Good interpersonal skills to oversee cross disciplinary work streams
  • Extensive project management and strategic analysis experience
  • Interest and experience in the financial services industry, in particular in the areas of technology and data mining
  • In-depth understanding of enterprise AML systems (AIP, DCP, CMT) and how compliance policies are translated into technical solutions
  • Experience in requirements gathering, functional design, and system testing
  • Problem-Solving & Strategic Thinking: Opportunity to analyze complex business problems, propose innovative solutions, and understand the strategic impact of system enhancements on global compliance efforts
  • Bachelor’s/University degree or equivalent experience
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Fraud Business Senior Analyst

Credit Risk Senior Analyst

The Credit Risk Senior Analyst role involves oversight of loss forecasting, gran...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years previous experience in Forecasting / Fraud / Risk Management
  • Advanced quantitative and analytic skills required
  • Proficient in Excel, Microsoft Word, PowerPoint
  • Excellent communication skills, both oral and written
  • Bachelor's/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Oversees the monthly Loss Forecasting aspects of the group
  • Liaises with the Finance, Collections & Risk Policy team with respect to Loss Forecasting
  • Oversees analysis of Forecasting in Citi Corp with respect to Forbearance performance and reporting, and Recoveries performance and reporting
  • Analyzes fraud portfolio performance at a granular level
  • Develops detailed diagnostics on Fraud behavior, shifts in that behavior, assess its impact on portfolio performance, and support the forecasting process
  • Assists in the production all presentations to the Citigroup CFO, Citi Cards CEO, Citi Cards Risk Head, Global Consumer Credit Risk Officer & Regulators, as well as various ad hoc requests
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Generous paid time off packages
  • Programs and services for physical and mental well-being
  • Fulltime
Read More
Arrow Right

Credit Risk Senior Analyst

The Credit Risk Senior Analyst is a seasoned professional role. Applies in-depth...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years previous experience in Forecasting / Fraud / Risk Management
  • Advanced quantitative and analytic skills required
  • Proficient in Excel, Microsoft Word, PowerPoint
  • Excellent communication skills, both oral and written
  • Bachelor's/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Oversees the monthly Loss Forecasting aspects of the group
  • Liaises with the Finance, Collections & Risk Policy team with respect to Loss Forecasting
  • Oversees analysis of Forecasting in Citi Corp with respect to Forbearance performance and reporting, and Recoveries performance and reporting
  • Analyzes fraud portfolio performance at a granular level
  • Develops detailed diagnostics on Fraud behavior, shifts in that behavior, assess its impact on portfolio performance, and support the forecasting process
  • Assists in the production all presentations to the Citigroup CFO, Citi Cards CEO, Citi Cards Risk Head, Global Consumer Credit Risk Officer & Regulators, as well as various ad hoc requests
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Generous paid time off packages
  • Fulltime
Read More
Arrow Right

Fraud Analyst

Step into the role of Fraud Analyst at Barclays, where you'll provide first-clas...
Location
Location
India , Noida
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Delivering exceptional customer service through multiple channels such as chat, email, and phone while resolving complex queries
  • Collaborating with internal teams to align and improve customer care processes and provide feedback for enhancements
  • Investigating and resolving customer inquiries related to bank products and services, including transactions and account issues
  • Preparing and presenting reports on customer performance and insights to senior stakeholders
  • Identifying industry trends and implement best practices to enhance efficiency and overall customer experience
  • Strong understanding of backend operations with the ability to manage and streamline internal processes
  • Experience in fraud operations, including identifying suspicious patterns and preventing fraudulent activities
  • Proficiency in scan detection techniques to quickly flag and investigate anomalies
  • Knowledge of chargeback processing, ensuring accurate assessment, documentation, and resolution of disputes
  • risk and controls
Job Responsibility
Job Responsibility
  • Provision of customer service through various communication channels including chat, email and phone
  • Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case
  • Collaboration with teams across the bank to align and integrate customer care processes
  • Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas
  • Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
  • Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments
  • Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
  • Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness
  • To meet the needs of stakeholders/ customers through operational excellence and customer service
  • Perform prescribed activities in a timely manner and to a high standard
What we offer
What we offer
  • modern workspaces, collaborative areas, and state-of-the-art meeting rooms
  • wellness rooms
  • on-site cafeterias
  • fitness centers
  • tech-equipped workstations
  • flexible working arrangements
  • hybrid working
  • Fulltime
Read More
Arrow Right

Governance, Audit Engagement and Issue Life Cycle Senior Analyst

As a Senior Analyst for Governance, Audit Engagement and Issue Life Cycle, you w...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in a related field or equivalent work experience, education, and/or training preferred
  • Experience in Human Resources, Internal Audit, Compliance and/or Risk Management
  • Strong relationship building and relationship management skills for interfacing with all levels of internal and external audit and senior management
  • Excellent project management and organizational skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proficient in Microsoft Office, including MS Excel, PowerPoint, Word, etc
  • Self-motivated and detail oriented
Job Responsibility
Job Responsibility
  • Assist in contributing to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory
  • Provide support in the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in accordance with Issue Management and Escalation Policies
  • Support the implementation of the HR Issue Management Procedure, including monitoring of control breaches and dissemination of learnings across other functional HR units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist
  • Influence decisions on the review and challenge process on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
  • Work with the team to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc.), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures
  • Provide support to identify, assess, record and respond to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements
  • Perform analysis to support risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g., third party, fraud, sanctions etc) (if applicable)
  • Be involved with the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Credit Risk Senior Analyst

The Credit Risk Senior Analyst is a seasoned professional role requiring in-dept...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years previous experience in Forecasting / Fraud / Risk Management
  • Advanced quantitative and analytic skills required
  • Proficient in Excel, Microsoft Word, PowerPoint
  • Excellent communication skills, both oral and written
Job Responsibility
Job Responsibility
  • Oversees the monthly Loss Forecasting aspects of the group
  • Liaises with the Finance, Collections & Risk Policy team with respect to Loss Forecasting
  • Oversees analysis of Forecasting in Citi Corp with respect to Forbearance performance and reporting, and Recoveries performance and reporting
  • Analyzes fraud portfolio performance at a granular level
  • Develops detailed diagnostics on Fraud behavior, shifts in that behavior, assess its impact on portfolio performance, and support the forecasting process
  • Assists in the production of all presentations to the Citigroup CFO, Citi Cards CEO, Citi Cards Risk Head, Global Consumer Credit Risk Officer & Regulators, as well as various ad hoc requests
  • Appropriately assess risk when business decisions are made
  • Fulltime
Read More
Arrow Right

Fund Accounting Senior Analyst

The Fund Accounting Senior Analyst is an intermediate level position responsible...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 years of experience in Fund Accounting
  • Bachelor's degree/University degree or equivalent experience
  • Experience in change management, and/or project management
  • Strong knowledge of financial instruments, capital markets and funds processes
  • Effective verbal and written English skills
  • Proficient computer skills with a focus on Microsoft Office applications
Job Responsibility
Job Responsibility
  • Monitor work activities to ensure timeliness and accuracy of funds activities
  • Process daily work in timely and accurate manner
  • Review associate work and provide signoff for complex transactions
  • Assist in developing training materials and training employees
  • Ensure procedures and controls are followed
  • Support and oversee overall fraud quality control
  • Assist manager in implementing procedural changes
  • Assess risk when making business decisions
What we offer
What we offer
  • Benefit System
  • medical care
  • pension plan
  • chance to make a difference with affinity networks and charity initiatives
  • hybrid model of work (3 days in office, 2 days at home)
  • ACCA
  • Fulltime
Read More
Arrow Right

Fraud & Compliance Controls Analyst

We are currently looking for a Fraud & Compliance Controls Analyst, part of our ...
Location
Location
Greece , Paiania, Athens
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a relevant field such as Management, Finance, Business Analytics, or Data Science
  • Minimum of 3 years of experience in data analysis, fraud detection, compliance, or related roles
  • Strong analytical skills with the ability to collect, organize, and interpret large datasets, identifying trends and patterns
  • Proven hands-on experience with SAP and CRM systems
  • experience with Power BI will be positively valued
  • Solid business understanding with previous experience in areas such as Sales Management, Customer Service, or Back Office Analysis
  • Excellent communication skills to effectively present findings, collaborate with business stakeholders, and liaise with law enforcement when required
  • Fluency in both Greek and English, written and spoken
  • Excellent knowledge of Microsoft Office suite (Excel, PowerPoint, Word)
Job Responsibility
Job Responsibility
  • Utilize advanced analytical tools and software to detect patterns indicative of fraudulent activity and compliance breaches
  • Monitor and assess transactions using internal systems such as SAP and corporate CRM platforms
  • Review alerts related to potential fraud and compliance issues, assess their criticality, and identify cases for escalation
  • Coordinate the investigation of escalated cases in collaboration with relevant business stakeholders and support the development of appropriate mitigation controls
  • Generate reports and extract actionable insights from data to support informed decision-making
  • Assist in the development and implementation of detection controls for fraud and compliance breaches using company resources and systems
  • Participate in ongoing control monitoring and assurance activities
  • Report directly to the Senior Compliance Officer – Controls
What we offer
What we offer
  • Competitive remuneration package
  • Ticket Restaurant Card
  • Group Health Insurance Plan
  • Preferential household electricity plan
  • Pension Plan
  • Fulltime
Read More
Arrow Right

Senior Business Analyst (Data & Credit Risk)

FinXL IT is seeking a Senior Business Analyst to join our consulting team and be...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
finxl.com.au Logo
FinXL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience as a Senior Business Analyst within large-scale enterprise environments
  • Deep understanding of Customer Identity and Access Management (CIAM) or Identity security
  • Familiar with and experience in Credit Risk Management as a Credit Analyst or related position, ideally with a Telco, Bank or Financial Institution
  • Proven ability to translate regulatory requirements and risk policies into technical specs
  • Strong technical curiosity and expertise in data-led process design and reporting
  • Experience in fraud prevention, identity theft mitigation, or customer authentication
  • Exceptional stakeholder management skills with exposure to Senior Management and Risk
  • Ability to work across cross-functional teams including Engineering, Sales, and Finance
Job Responsibility
Job Responsibility
  • Map complex business requirements for the development and implementation of CIAM programs
  • Bridge the gap between broad program goals and specialist projects in identity verification
  • Translate industry regulations and internal policies into actionable project requirements
  • Develop reporting to monitor controls within end-to-end customer identity processes
  • Outline necessary controls and build monitoring to identify policy exceptions and gaps
  • Document requirements to support the unification of authentication across all channels
  • Partner with senior stakeholders to provide data-driven insights that drive process improvement
What we offer
What we offer
  • Hybrid working arrangement to get your best work done! (2-3 days in the office)
  • Lead high-profile Customer Identity & Access Management (CIAM) programs
  • Drive data-led process improvements across identity and fraud prevention
  • Influence senior leadership across Finance, Risk, and Digital divisions
Read More
Arrow Right