Fraud Associate Job at Douglas Scott (Birmingham)

Fraud Director

Mastercard Transaction Services (MTS) is looking for a Fraud Director to develop...

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Experienced fraud professional from an international payments or transactional banking background
Exposure to a large global business and high risk markets gained over a number of years
Demonstrable experience of developing and deploying fraud frameworks, policies and procedures, together with the associated fraud management systems
Familiarity with advanced, automated, fraud management systems including the use of AI is a distinct advantage
Used to working in a matrix environment with multiple stakeholders, occasionally with competing objectives
Ability to influence senior leaders and present persuasive arguments
Deep subject matter knowledge to identify and isolate emerging fraud patterns quickly and safely
Experience of emerging markets and the particular fraud typologies applicable within is helpful
A globally recognised fraud qualification (ACFE or equivalent) is essential
Educated to degree level in a relevant discipline

Job Responsibility

Development and implementation of the MTS wide fraud framework
Completion of the MTS fraud risk assessment
Collation of an MTS fraud regulatory inventory for each entity and the development and implementation of associated controls
Completion of new product fraud risk assessments, liaison with product teams and the recommendation of suitable controls
Fraud system selection, integration and management as necessary
Fraud data analysis and interpretation into meaningful actions
Management of fraud incidents, identification of patterns and the rapid closure of control weaknesses identified
Ownership and management of the MTS fraud losses budget
Analysis of significant external frauds and regulatory findings for patterns and improvements MTS could apply
Regulatory and Industry outreach on fraud matters

Fulltime

Fraud Investigation Analyst

The Fraud Investigation Analyst, Enterprise Fraud, will contribute significantly...

Location

United States , Boston

Salary:

71000.00 - 90250.00 USD / Year

Zelis

Expiration Date

Until further notice

Requirements

Bachelor's degree is required, preferably in Criminal Justice, Finance, Accounting, or Business Administration
4+ years of experience related to fraud prevention, financial services, risk management, or compliance, preferably in the healthcare industry
Professional industry certification as a Certified Fraud Examiner (CFE), Accredited Health Care Fraud Investigator (AHFI), Health Care Anti-Fraud Associate (HCAFA), Certified Financial Crimes Investigator (CFCI), or Certified Financial Crime Specialist (CFCS), preferred
Proficient knowledge of Microsoft Excel, Word, PowerPoint, and case management or case review applications
Strong logical, analytical, and critical thinking skills, paired with a willingness to solve problems using creativity and innovation
Ability to effectively determine fraud risk while remaining objective and separating facts from opinions
Demonstrate high ethical standards that drive initiative, excellent follow-through, and persistence in locating and securing needed information
Effective organizational, communication, and interpersonal skills with a demonstrated ability to foster collaborative work partnerships with individuals at all levels
Ability to multi-task, adapt quickly to changing priorities, and operate effectively across geographic and functional boundaries to meet tight deadlines

Job Responsibility

Perform reviews and detailed link analysis utilizing various tools and reports to identify internal or external fraudulent activity, including potential Fraud, Waste, and Abuse (FWA), across all Zelis business units and functions
Initiate fraud investigations and handle all aspects, including detailed documentation, analysis, research, summaries and case management within the appropriate tracking systems to ensure information is accurate and timely
Examine public record databases, open-source records, statements, invoices, correspondence, device data and other records pertaining to the transactions, events, financial crimes, or other incidents under investigation
Develop working relationships and communicate with federal, state, and local officials, and other organizations and individuals related to investigations for the purpose of gathering facts, obtaining statements, learning sequences of events, obtaining explanations, and otherwise advancing investigative objectives
Through regular participation in industry groups and associations, maintain up-to-date knowledge and awareness of best practices in fraud detection and prevention, investigative fraud techniques, fraud industry trends, and significant fraud events
Identify and recommend policy, procedure and system changes to enhance investigative outcomes and performance
Contribute to the creation and updating of Enterprise Fraud documentation (e.g. Standard Operating Procedures) and data repositories (e.g. Known Fraud Data Negative List.)
On limited occasions, conduct investigations after hours or on weekends for escalated or high-priority Fraud events

What we offer

401k plan with employer match
flexible paid time off
holidays
parental leaves
life and disability insurance
health benefits including medical, dental, vision, and prescription drug coverage

Fulltime

Fraud Prevention Coordinator 1

Analyze web orders to determine the risk associated with them. Utilize fraud pre...

Location

United States , Nelsonville

Salary:

Not provided

Rocky Brands

Expiration Date

Until further notice

Requirements

Associate's degree (A.A.) or equivalent from two-year College
or greater than four (4) years of related experience and/or training preferred
or equivalent combination of education and experience
Two (3) years or more of experience required working in an Accounts Receivable department and an extensive working knowledge of commonly used concepts, practices and procedures with credit and collection
Advanced level of experience in Microsoft Excel and other Microsoft Applications including Word and Outlook
Advanced experience using Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) platform systems
Advanced experience using CyberSource Business Center and Shopify platforms
Demonstrated superior communications skills, including the ability to effectively communicate information in verbal and written form to internal and external customers
Ability to read and interpret detailed instructions and correspondence
Ability to communicate technical information to nontechnical audiences

Job Responsibility

Review pending web orders to determine the risks associated with them
Use fraud prevention tools to analyze and accept or reject web orders that are considered riskier transactions
Analyze failed orders to determine if decision manager rules are performing to business needs and communicate to vendor if changes need to be made
Handle any customer chargeback disputes timely and effectively
Communicate effectively with customers, when needed, regarding their pending orders
Handle all credit card settlements and fallouts daily
Handle calls presented from the inbound phone queue
Complete weekly reconciliation of accounts that are assigned to your region
Timely review and completion of any refunds or credits back to credit cards for our consumer account base

Fulltime

Manager - Asset Protection, Fraud Analytics & Reporting

The Manager, AP Analytics & Reporting, is primarily responsible for serving as t...

Location

United States , Pataskala

Salary:

80000.00 - 90000.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience
3 -5 years’ experience in fraud prevention and investigation
Expert knowledge of Ecommerce fraud management applications, and knowledge of fraud risks associated with credit and debit cards are a must for employment
Familiar with the Knitwell Brick & Mortar policies for all brands
Excellent problem solving analytical and investigative skills, detail-orientation, independent thinking, and organizational skills
Advanced Excel Skills in Macros & Formulas
Ability to work on multiple projects at the same time at a high-level of attention to detail
Strong verbal and written communication skills and strong interpersonal skills with the ability to clearly articulate complex concepts to peers and management
3-5 years fraud management experience in a leadership role, preferably in the retail environment
2+ years of data analytics, preferably focused on fraud risk

Job Responsibility

Serve as the backup administrator of our case management and analytics reporting platform
Deliver actionable shrink and loss reduction analysis and insights across the enterprise
Assist in reporting Asset Protection metrics and KPIs, tailored to various stakeholder groups
Support Fraud Management operations and initiatives aligned with the broader enterprise Asset Protection strategy
Responsible for report building, by collecting and organizing the data within the Think LP EBR system to build KPI reports used by our AP Field Team
Support and maintain the development of dashboards used on a day-to-day basis by our stakeholders
Document and maintain records of TLP issues/solutions reported by the field users
Responsible, preparing files for external datasets and validating data accuracy
Responsible for creating, maintaining, and executing alerts within the Think LP EBR system
Responsible for the successful integration of all brands within the Knitwell organization

What we offer

Merchandise discount at select KnitWell Group brands
Support for your individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Fraud SAR Ops Analyst

The Fraud Ops Analyst is an entry level position responsible for assisting in ef...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 1 - 2 years working experience in fraud risk management, detection or similar role
Demonstrates a foundational understanding of the Financial Industry and related skills
Proficient in Microsoft Office
Excellent verbal and written communication skills
Strong analytical skills

Job Responsibility

Review and refer suspicious activity associated with confirmed fraud cases and/or scam incidents or events in accordance with the Fraud Referral of Suspicious Activity Process and Procedures
Ensure all the transactions review and dispositions are completed within the stipulated turnaround time
Ensure all fraud referral transactions, including documentation and updating of system notes, are processed promptly and accurately
Escalate any concerns or issues to the Manager
Provide feedback and recommendations on the next course of action in relation to Fraud referral of suspicious activities
Monitor account refresh activity daily to ensure completion and all requirements are met
Build strong relationships with peers
Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
Impact the business directly through the quality of the tasks/services provided
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Associate Fraud & Claims Operations Representative

Wells Fargo is seeking a Fraud & Claims Operations Representative for one of the...

Location

Philippines , Taguig City

Salary:

Not provided

Wells Fargo

Expiration Date

Until further notice

Requirements

At least 6 months of Customer Service experience in BPO Industry.

Job Responsibility

Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity
Perform moderately complex customer support tasks by utilizing solid communication, and verbal and written skills to establish rapport with customer and to deescalate difficult, as well as sensitive information as a part of resolving a claim
Oversee multiple claim types, take appropriate action to decision the case using multiple systems and applications, and may contact third parties for research, as needed
Receive direction from supervisor and escalate questions or issues
Interact with immediate team and functional area on wider range of information, plus internal or external customers

Fulltime

Fraud Prevention Administrator

Our team plays a key role in protecting the business from fraudulent activity. A...

Location

Poland , Poznań

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

a very good ability to communicate in English
excellent follow-through skills and attention to detail
excellent computer and web‑browsing knowledge
ability to work in a fast-paced environment and demonstrate a high sense of urgency and confidentiality
ability to prioritize tasks and communicate clearly within the team
ability to think outside the box while applying common sense
the ability to work on weekends and bank holidays (additional day off and remuneration)
ability to work with peers from all over the world

Job Responsibility

manual screening of flagged (challenged) transactions within the designated timeframe
manual screening of online gift card purchases
keeping a record of identified fraudulent transactions
adding fraud‑associated data points to internal blocklists
informing the relevant stakeholders from Payments or RCMP teams about transactions requiring additional attention
occasional participation in anti‑fraud operations and testing of new solutions
supporting and closely cooperating with Fraud Prevention Administrators in the US hub team
cooperating with RCMP co-workers, bank employees, Loss Prevention, and Law Enforcement regarding fraudulent or potentially fraudulent activities

What we offer

hybrid working model (3 days from the office a week)
fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
free underground parking with electric charger and bicycle parking
stable employment (employment contract)
flexible terms of employment (depending on the team – full-time and part-time)
flexible working hours (we start work between 7 and 10 a.m.)
annual appreciation bonus dependent on performance in the relevant fiscal year
home work allowance
cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
Tack! loyalty programme for Co-workers – working with us longer earns you an additional financial bonus

Principal Risk Associate, Fraud Risk Advisor

Principal Risk Associate, Fraud Risk Advisor. Are you ready to work on the front...

Location

United States , McLean; Plano; Richmond; Charlotte

Salary:

109900.00 - 137900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's degree or military experience
At least 3 years of Commercial Banking, Bank Operations or Risk Management experience
At least 4 years of experience in Risk Management, Compliance, or Audit
At least 3 years of experience supporting, partnering and interacting with internal business clients
Commercial Bank and/or Fraud experience
Highly organized, able to juggle multiple initiatives and prioritize work
Demonstrated experience leading or supporting cross functional projects
Strong analytical skills and an ability to work effectively in a team environment to meet tight deadlines
Highly proficient in creating and maintaining information in Microsoft Office (PowerPoint, Excel, and Word) or Google Suite (Slides, Sheets, and Docs)

Job Responsibility

Proactively manage risk management initiatives, tasks, and activities in order to reduce the residual risk within the business
Provide risk advice and guidance to business areas, as required
Support Risk Advisors with ad-hoc deliverables and assessments
Coordinate the delivery of materials requested in audits and exams, coordinating with various stakeholders across the lines of defense
Execute deliverables that support internal governance processes
Act as issue manager on events and issues related to the business, including project management of remediation activities
Create, edit and manage a variety of business unit risk reporting

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Fulltime

Fraud Associate

Douglas Scott

Location:
United Kingdom , Birmingham

Category:
Legal

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 24, 2025

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Job Description:

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