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Fraud Analyst

barclays.co.uk Logo

Barclays

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Location:
India , Pune

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Embark on a transformative journey as a Fraud Analyst at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry.

Job Responsibility:

  • Execution of customer query support, including credit card inquires, account management and case resolution related to suspected fraud
  • Collaboration with various internal stakeholders across function projects and law enforcement agencies in cases of potential fraud
  • Development and implementation of fraud prevention strategies and procedures, including the use of fraud detection tools and technologies
  • Support teams within the business operations function as needed, including risk management, compliance, and customer care
  • Identification and implementation of trends and developments to regulatory requirements and internal policies related to fraud prevention and detection activities
  • Management and development of KPIs to measure the effectiveness of customer care fraud prevention operations, utilising data and technology to support the identification of areas that require improvement
  • Monitoring financial transactions for potential fraudulent and suspicious activities and conduct investigations and report fraud incidents
  • To meet the needs of stakeholders/ customers through operational excellence and customer service
  • Perform prescribed activities in a timely manner and to a high standard
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members
  • Identify escalation of policy breaches as required
  • Take responsibility for customer service and operational execution tasks
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to
  • Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct
  • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function
  • Work within well-defined procedures that may involve a variety of work routines
  • Demonstrate an understanding of the procedures
  • Evaluate and select the appropriate alternatives from defined options
  • Make judgements based on the analysis of factual information
  • Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required

Requirements:

  • Strong analytical skills to identify patterns, trends, and anomalies in data that may indicate fraudulent activity
  • Attention to detail to spot discrepancies and inconsistencies in financial records or transactions
  • Effective communication skills to collaborate with other team members, report findings to management, and communicate with external stakeholders
  • Ability to think critically and creatively to solve complex problems and identify solutions to prevent and detect fraud
  • Key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills
What we offer:
  • Competitive benefits and opportunities for career advancement
  • Hybrid working
  • Structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area
  • Supportive and inclusive culture and environment

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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