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Embark on a transformative journey as a Fraud Analyst at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry.
Job Responsibility:
Execution of customer query support, including credit card inquires, account management and case resolution related to suspected fraud.
Collaboration with various internal stakeholders across function projects and law enforcement agencies in cases of potential fraud.
Development and implementation of fraud prevention strategies and procedures, including the use of fraud detection tools and technologies.
Support teams within the business operations function as needed, including risk management, compliance, and customer care.
Identification and implementation of trends and developments to regulatory requirements and internal policies related to fraud prevention and detection activities.
Management and development of KPIs to measure the effectiveness of customer care fraud prevention operations, utilising data and technology to support the identification of areas that require improvement.
Monitoring financial transactions for potential fraudulent and suspicious activities and conduct investigations and report fraud incidents.
Requirements:
A fraud analyst must possess strong analytical skills to identify patterns, trends, and anomalies in data that may indicate fraudulent activity.
Attention to detail is crucial for a fraud analyst to spot discrepancies and inconsistencies in financial records or transactions.
Effective communication skills are essential for a fraud analyst to collaborate with other team members, report findings to management, and communicate with external stakeholders.
Fraud analysts must be able to think critically and creatively to solve complex problems and identify solutions to prevent and detect fraud.