Fraud Analyst

• Review and respond to suspicious or potentially fraudulent account activities flagged by fraud monitoring systems
• Handle cases involving unauthorized transactions or account access
• Analyze risk reports to identify patterns and mitigate potential fraud exposure
• Monitor and investigate suspicious activities related to online and mobile banking, mobile deposits, external transfers, and electronic bill payments
• Collaborate with internal teams to resolve fraud cases
• Oversee real-time transaction queues and identify high-risk activities
• Prepare and submit fraud-related reports including suspicious activity reports (SARs)
• Track alerts, fraud cases, financial exposure, and losses
• Communicate clearly and professionally with various stakeholders
• Keep leadership informed of emerging fraud trends
• Develop, reference, and help refine departmental policies and procedures
• Promote fraud awareness across teams
• Maintain up-to-date knowledge of financial products, services, delivery methods, and relevant legal or regulatory developments
• Contribute to proactive fraud management initiatives leveraging data analytics
• Build or enhance models to improve fraud detection
• Evaluate and recommend new tools or technologies for fraud prevention
• Act as a liaison between the organization and third-party vendors
• Collaborate with other departments such as Risk Management, BSA compliance, Cybersecurity, and Internal Audit
• Manage and maintain ownership of the organization's Identity Theft and Red Flag programs
• Provide subject matter expertise for strategic initiatives
• Participate actively in meetings and contribute to fraud team projects
• Lead or support initiatives aligned with departmental goals

• Minimum of two years of experience in banking with exposure to bank products, financial transactions, deposit operations, and fraud mitigation
• Familiarity with Jack Henry Banking products, including Verafin, is strongly preferred
• Knowledge of cybersecurity regulations and policies specifically applicable to the financial industry
• Ability to work effectively with some guidance, showcasing independence and reliability
• Strong written and verbal communication skills
• Resourceful, innovative, results-driven, creative, and adaptable
• Skilled at problem-solving within complex environments, leveraging business acumen and sound judgment

Familiarity with Jack Henry Banking products, including Verafin

• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training