Fraud Analyst

• Investigate flagged accounts and transactions to validate legitimate customers and reduce unnecessary friction
• Monitor fraud metrics such as fraud-to-sales ratios, false positives, and fraud pressure to identify trends and mitigate risks
• Analyze customer data to uncover patterns, close detection gaps, and refine fraud prevention strategies
• Develop and maintain dashboards and reports using tools like Snowflake and Tableau to track fraud KPIs and provide actionable insights
• Collaborate with cross-functional teams, including Product, Engineering, and Customer Success, to identify and address gaps in payment and sign-up processes
• Offer data-backed recommendations to minimize fraud losses and enhance detection accuracy
• Contribute to the development of scalable fraud detection policies and workflows to adapt to evolving trends
• Support the formulation of long-term fraud strategies while delivering short-term solutions to reduce exposure
• Serve as a trusted advisor to internal stakeholders by translating data insights into clear, actionable plans

• Possess 4–8+ years of experience in fraud and risk analysis, preferably within SaaS, eCommerce, or FinTech industries
• Demonstrate solid expertise in digital fraud, payment risks, chargebacks, and account abuse
• Proficient in querying and analyzing large datasets using Snowflake and other data tools
• experience with Tableau or similar BI platforms
• Exhibit excellent communication skills, capable of presenting findings and influencing stakeholders effectively
• Able to balance detailed fraud investigations with strategic contributions to long-term fraud prevention initiatives
• Self-motivated and capable of managing fraud detection workflows independently
• Proven ability to thrive in a fast-paced SaaS/FinTech environment, delivering both tactical execution and strategic insights

Familiarity with fraud detection platforms such as Sift, Forter, or Signifyd is advantageous

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan