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Fraud Analyst - Payments

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Randstad

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Location:
Australia , Melbourne

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

600.00 - 800.00 AUD / Day
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Job Description:

This is a critical opportunity to join a leading financial institution's Command Centre to ensure the resilience of vital Payments infrastructure. You will serve as the first line of defense, proactively monitoring systems to identify, respond to, and recover from incidents before they impact service levels. This role is pivotal in maintaining Critical Operations Minimum Service Levels and strengthening end-to-end operational resilience through technical expertise and coordinated recovery efforts.

Job Responsibility:

  • Proactively monitor dashboards to ensure critical system stability and determine impacts to service levels
  • Action incident and change tasks, resolving issues at the first level where possible to prevent service escalation
  • Assist in coordinated recovery via technical phone bridges and escalate to senior management or specialized support teams when required
  • Support automation and process improvement initiatives to enhance productivity and comply with CPS230 Critical Operations standards
  • Participate in assigned system change and maintenance activities to ensure ongoing reliability
  • Cross-skill across functional areas to support wider Command Centre operations

Requirements:

  • 4 years experience
  • Diverse understanding of technology systems
  • Proven experience working within a large-scale enterprise technology operations environment
  • Prior experience working within Payments is highly regarded
  • Tertiary or post-graduate qualification in an area such as IT, Data Analytics, Business, or Risk Management
  • Ability to follow documented procedures for service recovery while maintaining accuracy under pressure
  • Bachelor's Degree or Equivalent (Information Technology etc)
  • Experience in Banking (Payments preferable)

Nice to have:

  • Payments expertise
  • Experience in Banking (Payments preferable)

Additional Information:

Job Posted:
May 20, 2026

Expiration:
June 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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