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We’re looking for a highly organized and detail-driven Franchise Coordinator to support our Franchise team in the Northern Tier Business Unit. This role ensures our franchise operations run smoothly by coordinating daily processes, supporting new franchise openings, partnering with global and internal teams, and serving as a reliable resource for our franchise owners.
Job Responsibility:
Coordinate franchise activities including new franchise start-ups
Prepare and maintain franchise documentation, forms, and status reports
Assist with franchise development marketing materials and trade show preparation
Provide high-level administrative support to Franchise leadership
Draft correspondence, agreements, and compliance notices
Partner with the Global Legal team on annual Franchise Disclosure Document updates
Maintain Franchise Action Dates and ensure deadlines are met
Support franchise owners with troubleshooting and timely communication
Organize quarterly and annual franchise owner meetings
Coordinate participation in industry trade shows and conventions
Requirements:
Strong organizational and multitasking skills
Excellent written and verbal communication
High attention to detail and accuracy
Customer-service mindset and strong problem-solving skills
Ability to work independently and collaboratively
Proficiency in Microsoft Office, including PowerPoint, and Microsoft Teams
Ability to learn and use new software systems quickly
Two years of administrative experience supporting managers or executives
Associate degree in business or a related field preferred
Familiarity with franchising concepts is helpful but not required