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The Franchise Business Coach supports Area Developers (AD’s) in operational, marketing and financial analysis, as well as providing coaching and support for KidStrong Centers. The Franchise Business Coach supports AD goals and priorities by guiding them through our brand standards and best practices. They assist with an annual business plan, and work throughout the year to reach success. The FBC provides sound marketing and business planning advice through regularly scheduled review calls, triage coaching calls, and on-site visits. Frequent overnight and out of town travel is required to ensure adequate coaching and presence for the designated territory.
Job Responsibility
Ensure Center success by establishing relationships and coaching Area Developers to meet and exceed standards
Coach and Support 25-45 KidStrong Centers per year by coaching, utilizing technology and assessments to drive sales, profitability and cash flow
Provide sound marketing and business planning advice through regularly scheduled review calls, triage coaching calls as well as on-site visits
Implement and evaluate compliance with corporate initiatives and brand standards in the franchisee community
Provide guidance, tools and resources to effectively maintain staffing levels for their business
Partner with Training Team to ensure training support and materials are efficient
Provide guidance in the implementation of the business operating software
Develop detailed agendas for site visits to include pre-work and post-visit goals to be documented in the franchise operations software
Attend New Center Openings (NCO’s) to provide support and guidance to ensure smooth operational opening
Conduct in-person site visits with AD partners to include hands-on marketing activities, center performance evaluations, financial performance coaching and compliance related inspections
Work with Finance to assist with collecting any payments and required documentation and certifications owed KidStrong, Inc. by the Area Developer
Consult based performance and challenges gathered through coaching calls visits
This position requires travel throughout the year with multiple overnight stays
Requirements
Prior franchise experience required
prior franchisee experience is a plus
Ability to remain calm under pressure, build relationships and consensus, influence for good, and solve problems
Google Workspace highly preferred
Enthusiasm for travel to support Area Developers, a valid Driver’s License with acceptable driving record, priority will be given to DFW based candidates
Required in office attendance when not traveling
Candidates must have prior experience supporting franchisees in a B2B concept
Must have/develop thorough understanding of managing all aspects of a KidStrong center
Financial Analysis (i.e. balance sheet, income statement analysis, operating ratios)
Sales and Marketing (i.e. Outside sales skills, E-marketing, digital, and database)
Support Site resources (i.e training, business development, production)
Able to learn systems and train and assist Area Developers as needed
Nice to have
prior franchisee experience
What we offer
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Health insurance
Parental leave
Vision insurance
Dental insurance
Quarterly and Yearly Bonus Opportunities
Unlimited PTO
Company Health, Vision and Dental Insurance contributions