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The Global Delivery Partnerships team is looking for a sharp, highly-motivated individual to join our team which manages the largest global relationships in the restaurant vertical, such as Starbucks, RBI, McDonald’s, Subway & Yum! Brands. Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. It’s not about pushing a product — it’s about building long-term partnerships in a fast-changing environment. As a Franchisee Account Manager, you will manage our most influential franchise merchant relationships for the largest QSR brands globally. You’ll need to make smart decisions with imperfect information — and own them. If you’re resilient, resourceful, and energized by the messy reality of doing big things — this is where you’ll grow.
Job Responsibility:
Build and grow long-term partnerships by leading day-to-day interactions with key decision-makers within your managed book of franchise groups
Navigate ambiguity, shifting priorities, and internal complexity to unlock value for clients and for Uber
Increase product adoption and secure marketing investment by clearly communicating the value of our products with a lens of creativity to differentiate our offerings
Scale success by identifying key operational opportunities within your managed book and developing clear strategies to drive positive change
Collaborate across operations, marketing, product, and legal to be the voice of the customer, resolve blockers, and deliver solutions that scale
Bring your analytical A-game by developing analyses to understand trends, provide meaningful insights, and track the impact of initiatives against our growth goals
Stay resilient through difficult partner conversations and internal roadblocks, ensuring nothing gets missed while consistently finding new ways to contribute to our partnerships
Lead recurring business reviews to highlight progress, address remaining opportunities, and ensure we are hitting targets for net acquisition and trip growth
Requirements:
3+ years of experience in account management, consultative sales, digital media, or business development
Experience using data and insights to inform strategy, influence stakeholders, and measure impact
Proficiency in Salesforce and Excel
Bachelor’s degree or equivalent experience
Nice to have:
Experience managing/working with enterprise partnerships, franchise organizations, or global brands
Background in QSR, restaurant advertising, or third-party marketplaces
Demonstrated systems thinking and the ability to work well in highly ambiguous environments
Excellent negotiation, forecasting, and cross-functional collaboration abilities
Bilingual (French) is a plus
What we offer:
Eligible to participate in Uber's bonus program
May be offered sales bonuses & other types of comp
Eligible for various benefits (details at provided link)