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Franchise Account Manager, Global Delivery Partnerships

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Uber

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Location:
Canada , Toronto

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Category:

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Contract Type:
Not provided

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Salary:

76500.00 - 85000.00 CAD / Year

Job Description:

The Global Delivery Partnerships team is looking for a sharp, highly-motivated individual to join our team which manages the largest global relationships in the restaurant vertical, such as Starbucks, RBI, McDonald’s, Subway & Yum! Brands. Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. It’s not about pushing a product — it’s about building long-term partnerships in a fast-changing environment. As a Franchisee Account Manager, you will manage our most influential franchise merchant relationships for the largest QSR brands globally. You’ll need to make smart decisions with imperfect information — and own them. If you’re resilient, resourceful, and energized by the messy reality of doing big things — this is where you’ll grow.

Job Responsibility:

  • Build and grow long-term partnerships by leading day-to-day interactions with key decision-makers within your managed book of franchise groups
  • Navigate ambiguity, shifting priorities, and internal complexity to unlock value for clients and for Uber
  • Increase product adoption and secure marketing investment by clearly communicating the value of our products with a lens of creativity to differentiate our offerings
  • Scale success by identifying key operational opportunities within your managed book and developing clear strategies to drive positive change
  • Collaborate across operations, marketing, product, and legal to be the voice of the customer, resolve blockers, and deliver solutions that scale
  • Bring your analytical A-game by developing analyses to understand trends, provide meaningful insights, and track the impact of initiatives against our growth goals
  • Stay resilient through difficult partner conversations and internal roadblocks, ensuring nothing gets missed while consistently finding new ways to contribute to our partnerships
  • Lead recurring business reviews to highlight progress, address remaining opportunities, and ensure we are hitting targets for net acquisition and trip growth

Requirements:

  • 3+ years of experience in account management, consultative sales, digital media, or business development
  • Experience using data and insights to inform strategy, influence stakeholders, and measure impact
  • Proficiency in Salesforce and Excel
  • Bachelor’s degree or equivalent experience

Nice to have:

  • Experience managing/working with enterprise partnerships, franchise organizations, or global brands
  • Background in QSR, restaurant advertising, or third-party marketplaces
  • Demonstrated systems thinking and the ability to work well in highly ambiguous environments
  • Excellent negotiation, forecasting, and cross-functional collaboration abilities
  • Bilingual (French) is a plus
What we offer:
  • Eligible to participate in Uber's bonus program
  • May be offered sales bonuses & other types of comp
  • Eligible for various benefits (details at provided link)

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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