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Founding SRE Engineer

Canada, Burnaby 160000.00 - 265000.00 CAD / Year · Job Posted February 21, 2026
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Job Description

We are looking for a hands-on Founding SRE to own the reliability and scalability of the OpusClip platform. You will stabilize our processing clusters, design isolated environments for our largest Enterprise partners, and serve as the technical bridge between infrastructure and our 15M+ users. You will engineer the infrastructure strategy that underpins our trust and reliability in the market. You will help setup oncall rotation and own the full incident lifecycle from minimizing Time-to-Detect to tracking post mortem actions ensuring that our high-velocity growth never compromises our performance.

Job Responsibility

  • Architect Dedicated Environments: Lead the design and implementation of high-throughput, isolated processing clusters for Enterprise clients
  • Scale Production: Drive general improvements in our Temporal clusters and production Kubernetes environments
  • Technical Execution: Be hands-on with the stack to optimize resource allocation, reduce latency, and enforce isolation strategies for critical accounts
  • Beat the Customer to the Alert: Overhaul our Datadog observability suite to aggressively reduce Time-to-Detect (TTD)
  • Threshold Tuning: tune alert thresholds to eliminate noise and focus on 'symptom-based' alerts
  • External SLO Ownership: Define and report on Service Level Objectives (SLOs)
  • First Responder & Mitigation: Serve as the first line of defense during outages
  • Drive Recovery Metrics: accountable for shortening Time-to-Mitigation (TTM) and Time-to-Recover (TTR)
  • Root Cause Analysis: Lead the post-mortem process to determine Time-to-Root Cause and implement systemic fixes
  • Accountability: Work collaboratively with Engineering Owners to track improvements against the reliability roadmap
  • Cross-Functional Bridge: Serve as the primary technical voice to the Customer Experience (CX), Sales, and Leadership teams

Requirements

  • Expert-level ability to debug Kubernetes internals (HPA logic, node scaling) and operate stateful workflow engines (Temporal) at scale
  • Proven track record as a primary first responder, demonstrating the ability to aggressively reduce Time-to-Mitigation (TTM) and Time-to-Recover (TTR)
  • Experience architecting Datadog SLOs and tuning alerts to distinguish system noise from actual user pain
  • Strong proficiency in Python or Bash to automate manual recovery and operational tasks

Nice to have

Experience scaling GPU/video rendering workloads or thriving in early-stage, high-velocity startups

What we offer

  • Offers Equity
  • Bonus

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