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At Delphina, this role sits at the center of growth. You’ll own proof-of-value end-to-end, guide sophisticated customers to confident buying decisions, and turn successful POVs into expansion. You’ll work directly with the founders and help define the GTM technical playbooks from the ground up. This is not a traditional Solutions Engineer role. It’s for someone who wants to create business impact for customers and shape the way we do GTM, not just manage the technical sales portion of deals. Your job: make proof-of-value inevitable and turn it into expansion. You’ll run enterprise POVs end-to-end, help customers quantify business impact, and guide buying teams from early curiosity to confident decisions. Along the way, you’ll turn what works into repeatable systems that scale beyond any one customer. This role sits at the intersection of solutions engineering, customer success, and early GTM. It’s ideal for someone who enjoys being in the trenches with customers and has the judgment and entrepreneurial nature to balance speed, rigor, and commercial outcomes.
Job Responsibility:
POV Success: Delivering an exceptional customer experience for prospects and customers, owning POVs end-to-end with urgency and discipline
Discovery: Turn vague customer goals into decision-relevant problems that address business needs and deliver substantial business value
Value Engineering: Quantify business impact and co-build buyer business case
Technical Consulting: Be a credible, trusted advisor for both tech & business buyers, and earn trust with sophisticated analysts and data teams
Expansion: Develop and nurture strong customer relationships, and identify new use cases and value opportunities as we rapidly expand within organizations
Requirements:
3+ years of experience in a technical pre-sales or similar role, managing C-level technical and business relationships with complex global organizations
Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support
Adept at programming languages like Python and experience working with data (schemas, joins, basic SQL, data modeling)
Delivered prototypes and POVs of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture
Comfort with ambiguity and ability to thrive in a rapidly evolving environment
Effective writer, presenter, and communicator who can translate business and technical topics to all audiences, including senior leaders
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done
High urgency to work at startup speed
Intrinsic desire to always be improving our product and yourself
growth mindset to both stay ahead of the curve and pick up whatever knowledge you're missing to get the job done
You use AI to build leverage (templates, assistants, systems), not just prompts
Nice to have:
Experience selling analytics, modern data stacks, and AI products in enterprise settings (Snowflake, BigQuery, Databricks, dbt, Looker, Tableau)
Experience building POV, onboarding, and expansion playbooks