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Founding Solutions Engineer – Enterprise Security & Payments Platform

United States, New York 175000.00 - 225000.00 USD / Year · Job Posted April 16, 2026
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Job Description

Founding hire as an early Solutions Engineer in NYC, helping define technical sales and customer implementation. Deeply technical sales motion working directly with engineers on API walkthroughs, architecture, and integration design. Developer-first product engaging with highly technical users. High product influence as the bridge between customers and product.

Job Responsibility

  • Pre-Sales Technical Ownership: Lead technical discovery and architecture discussions with engineers, CTOs, and technical stakeholders
  • Walk customers through API design, authentication, and integration patterns
  • Design end-to-end data flows across payments and sensitive data handling (e.g. tokenisation, 3DS, network tokens)
  • Act as the technical expert during evaluations, answering implementation and security-related questions
  • Post-Sales Implementation & Support: Partner with customer engineering teams to support integration and onboarding
  • Troubleshoot technical issues and act as the primary point of contact during implementation
  • Collaborate with internal engineering teams to resolve deeper technical challenges
  • Product & Sales Enablement: Translate customer needs and friction points into product feedback and priorities
  • Enable the sales team on technical positioning, objections, and solution design
  • Contribute to shaping how the platform evolves across payments and data security use cases

Requirements

  • 2–6+ years as a Solutions Engineer or engineer in a customer-facing role
  • Strong technical foundation across APIs (REST, auth, webhooks) and system architecture
  • Ability to lead technical discovery and independently run solution validation with customers
  • Experience working closely with engineering teams and understanding developer workflows
  • Strong communication skills, able to explain complex systems to both technical and non-technical stakeholders
  • High ownership mindset with a focus on long-term customer success

Nice to have

  • Experience in payments infrastructure (card flows, PSPs, tokenisation, 3DS)
  • Familiarity with security, cryptography, or handling sensitive data
  • Background in developer-first platforms (e.g. Stripe, Twilio, Segment, Plaid)
  • Startup experience in fast-paced, high-growth environments

What we offer

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