Founding Solutions Engineer – Enterprise Security & Payments Platform

• Pre-Sales Technical Ownership: Lead technical discovery and architecture discussions with engineers, CTOs, and technical stakeholders
• Walk customers through API design, authentication, and integration patterns
• Design end-to-end data flows across payments and sensitive data handling (e.g. tokenisation, 3DS, network tokens)
• Act as the technical expert during evaluations, answering implementation and security-related questions
• Post-Sales Implementation & Support: Partner with customer engineering teams to support integration and onboarding
• Troubleshoot technical issues and act as the primary point of contact during implementation
• Collaborate with internal engineering teams to resolve deeper technical challenges
• Product & Sales Enablement: Translate customer needs and friction points into product feedback and priorities
• Enable the sales team on technical positioning, objections, and solution design
• Contribute to shaping how the platform evolves across payments and data security use cases

• 2–6+ years as a Solutions Engineer or engineer in a customer-facing role
• Strong technical foundation across APIs (REST, auth, webhooks) and system architecture
• Ability to lead technical discovery and independently run solution validation with customers
• Experience working closely with engineering teams and understanding developer workflows
• Strong communication skills, able to explain complex systems to both technical and non-technical stakeholders
• High ownership mindset with a focus on long-term customer success

• Experience in payments infrastructure (card flows, PSPs, tokenisation, 3DS)
• Familiarity with security, cryptography, or handling sensitive data
• Background in developer-first platforms (e.g. Stripe, Twilio, Segment, Plaid)
• Startup experience in fast-paced, high-growth environments

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