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Founding Forward Deployed Engineer

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Glean

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Location:
United States , San Francisco Bay Area

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

160000.00 - 270000.00 USD / Year
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Job Description:

As a member of our Forward Deployed Engineering Team, you will partner directly with our customers to architect transformational AI solutions that address their most critical business challenges. Collaborating with our Go-to-Market, Product, and Engineering teams, you'll bring together technical expertise, knowledge of enterprise AI systems, and client-facing abilities to design and launch production platforms that create measurable business value. You will own the full engagement—from initial discovery and technical planning to solution architecture, development, and production launch. You will operate at the cutting edge of enterprise AI implementations and be among our founding FDEs who establish our forward-deployed approach.

Job Responsibility:

  • Build production AI applications using Glean's platform including custom agents, workflows, connectors, and integrations that solve real business problems
  • Develop deep customer relationships and manage executive stakeholder engagement throughout the lifecycle of your engagements
  • Guide customers through the end-to-end deployment of Glean in complex enterprise environments, ensuring smooth implementation and rapid time to value
  • Stay current on LLM advancements and AI tools to bring the latest capabilities to customer deployments
  • Shape the product roadmap by sharing field learnings about platform strengths and opportunities for development
  • Build lasting partnerships with customers while identifying new ways to deploy AI throughout your engagements

Requirements:

  • 4+ years in technical, client-facing roles such as Forward Deployed Engineer, Software Engineer or Solutions Architect
  • Production LLM experience including prompt engineering, agent development, evaluation frameworks, and deployment at scale
  • Strong full-stack programming skills and experience building custom integrations in hybrid or SaaS environments, with a track record of shipping production software
  • Cloud platform experience with GCP, AWS, or Azure
  • Enterprise systems knowledge including networking, security frameworks, and common business application stacks
  • High agency and comfort with ambiguity—you spot problems early and solve them independently
  • Strong communication skills with both technical teams and business stakeholders
  • Founder mentality: scrappy, resourceful, and outcome-driven

Nice to have:

  • Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders
  • Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost
  • Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption
What we offer:
  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • opportunity to contribute to your 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • vibrant company culture through regular events
  • healthy lunches daily

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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