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Our company is seeking an experienced Software Engineering Manager to lead and expand our engineering team. This is a unique opportunity to build and foster a high-performance organization, drive operational excellence, and make a measurable impact on global technology initiatives.
Job Responsibility:
Engineering Organization Leadership Establish and oversee the engineering organization, including hiring, mentoring, and managing a multi-disciplinary team
Cultivate a culture based on ownership, accountability, operational excellence, and continual improvement
Develop and refine engineering processes, organizational structure, and technical best practices
Align engineering objectives with business strategy in partnership with senior leaders and stakeholders
Production Reliability & Operational Ownership Champion the reliability and stability of production systems supporting critical operations
Implement and manage support processes, including incident response, on-call rotations, and root-cause analysis
Develop and execute operational excellence programs emphasizing monitoring, scalability, and performance optimization
Foster a sense of engineering accountability for production system continuity and resilience
Global Engineering Collaboration Drive effective coordination and communication with distributed engineering teams in a global technology environment
Synchronize development and operational efforts across regions, ensuring alignment and best practices
Product & Platform Development Lead the delivery and ongoing evolution of warehouse platforms, internal tools, and other business-critical software
Work closely with Product Managers and business stakeholders to deliver robust and scalable technology solutions
Champion predictable, efficient, and high-quality software delivery
Requirements:
7+ years of detail oriented software engineering experience
3+ years leading or managing software engineering teams
Proven record in building, scaling, or transforming engineering organizations
Hands-on experience owning and supporting production systems
Deep understanding of modern software development and operational practices (e.g., Git, CI/CD, DevOps, cloud infrastructure, software lifecycle)
Strong leadership, communication, and organizational capabilities
Experience partnering with cross-functional teams and business stakeholders
Ability to commute to Long Island, NY under a hybrid work model
Nice to have:
Background in logistics, warehouse management, or supply chain systems
Experience with global or geographically distributed teams
Familiarity with Google Cloud Platform (GCP) or AWS
Experience designing scalable backend systems, especially using Go, Python, or TypeScript
Experience launching engineering teams/functions in early-stage growth environments
Enterprise or global organization experience
Business-level proficiency in Japanese a plus
What we offer:
medical, vision, dental, and life and disability insurance