Founding AI Engineer

Voiceops is the intelligence layer for consumer-facing businesses. We turn millions of customer conversations into a live model of how the business runs, and use it to power agents that take on the work across sales, product, marketing, and operations. $12M raised, seed stage company. Customers include Motorola, Kin Insurance, and Capella University. The Technical Problem: Voice data is messy, unstructured, and massive. A single client of ours can generate millions of calls per year across dozens of product lines, geographies, and agent populations. Extracting reliable structure from that data, structure accurate enough to run production workflows on, requires multi-level agent systems that discover structure in the data, validate extractions, identify statistical patterns, trigger downstream actions, and continually learn, all autonomously.