This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking an experienced SME & Enterprise Account Manager to join our team. This role offers a unique opportunity to become a founding member of our growing Airwallex team in our Amsterdam office. In this role, you will work with our most exciting Enterprise clients through the implementation, API activation and growth phases. You will work cross-functionally, engaging with many teams across the Airwallex family, including sales, product, engineering, marketing, finance and strategy. Furthermore, you are a technology-minded, analytical, and Fintech enthusiast who is driven by learning the ins and outs of our products, both SME and Enterprise, so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business.
Job Responsibility:
Take a consultative approach with customers to ensure solutions provided suit their unique business needs
Build relationships with internal stakeholders to manage and optimise a complex sales cycle
Project manage complex customer projects across several technical and non-technical domains
Be proactive in identifying and solving client challenges
Achieve and exceed sales target volumes and revenues (upselling and cross-selling)
Report weekly and monthly performance against KPIs, metrics and targets
Ensure the best customer experience and on-boarding process for new customers
Requirements:
Ability to speak and write in English and fluent in Dutch
At least 5 years of experience managing complex technology sales, from small to enterprise accounts (advantageous if this is in fintech)
Build meaningful, collaborative relationships with all people of all backgrounds that you work with, both internally and externally, coupled with strong analytical and reasoning skills
You are a problem solver – you look for creative solutions to understand new products and ask the right questions before figuring out a solution.
You can easily simplify complexity for others
You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets
You are technically minded and have prior experience working in API sales or account management for a similar organisation
What we offer:
competitive salary plus valuable equity within Airwallex
collaborative open office space with a fully stocked kitchen