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Anima is hiring an exceptional early career Founder's Associate to help us scale every aspect of our operations, from customer success to revenue, product, and growth. This is not a narrowly defined role. We’re looking for someone who is hungry to grow, highly dependable, and deeply curious — someone who brings energy, rigour, and a deep sense of purpose to everything they do. This person will help drive forward key initiatives across the company and play a crucial role in building the future of healthcare infrastructure. This role is a launchpad. Depending on your interests and strengths, you could grow into a specialist role in Customer Success, Revenue, Product, or Growth over time. We’ll support your growth, but the direction will be up to you.
Job Responsibility:
Become a product matter expert – learn about Anima’s 3 product lines deeply and support customers in solving their issues
Triage and resolve support tickets, escalating bugs or product issues to engineering with clear, helpful context
Collaborate with product and revenue – gather customer feedback, surface upsell signals, and shape product priorities
Run operational workflows across customer success, sales, and product
Speak to users – gather feedback, resolve pain points, and build stronger relationships with GP practices
Free up time for the founder and the rest of the team — become the glue in a fast-scaling org