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Forwards Operative

United Kingdom, Southampton · Job Posted January 22, 2026
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Job Description

The purpose of this role is to provide Managed Inventory Services to Hospitals throughout the UK. This includes completing stock checks and delivering stock required to ward level.

Job Responsibility

  • Collate data on Inventory levels within each ward on Hospital sites
  • Check Orders in full upon arrival and distribute accordingly to ward levels
  • Maintain high standards when delivering products – keeping ward storage tidy, grouping products, removing/highlighting expiries
  • Key point of contact for all Customer Queries on site and communicate information to back office
  • Manage all Product expiry date on site and record / distribute accordingly to resolve
  • Advise & Refit wards with appropriate Storage solutions to increase stock holding
  • Complete maintenance records for hire vehicles & report any faults
  • Contribute, Collate and attend Service reviews with customers
  • Audit pipeline Accounts to Advise service applicability & dimensions of storage solutions required
  • Completion of BAXU training on time
  • Key point of contact for all Customer Queries
  • Report any issues from site
  • Sign all PODs in full on behalf of customer
  • Recovery of all Baxter Equipment to NDC. Ensuring pallys are returned to NDC and Shellys are being used appropriately

Requirements

  • Strong Problem Solving skills
  • Strong Verbal and Communication skills
  • Strong Stakeholder management skills
  • Competent in use of Microsoft packages
  • Strong customer facing skills
  • Previous experience of working in warehouse operations or Hospital environment
  • Previous experience in using Microsoft packages
  • Successful experiencing in achieving operational KPIs
  • Confident / Previous experience of long-distance driving
  • Working knowledge & application of Lean Principles
  • Basic understanding of CQC protocol within hospital / clinical environment
  • Flexibility around working patterns
  • Valid UK Driving License – must travel throughout the UK as a lone worker
  • Full DBS check to be completed
  • Fit to work - Manual handling

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