Forward Deployed Software Engineer (SRE)

• Design & Land: Own technical outcomes from POC → production: integrations, data connectors, workflows, and infra-as-code (Kubernetes/Terraform/Helm)
• Produce reference architectures and reusable templates
• upstream patterns to Product to reduce future “custom” work
• Unblock enterprise environments: identity (OIDC/SAML), networking, storage, GPU scheduling, observability hooks
• Run & Harden: Define SLOs/Error Budgets with customers
• implement end-to-end observability (logs/metrics/traces) and dashboards
• Create runbooks/playbooks
• lead L3 incident response and RCAs
• drive reliability roadmaps to closure
• Plan/execute upgrades and security patches in change windows
• ensure rollback and post-upgrade verification
• Be an active member of the on-call rotation to make sure we deliver excellent customer experience
• Partner & Enable: Train customer teams on operations and emergency procedures
• hand off cleanly to Support/CSM
• Prioritize reliability and “productization” backlog with Product/Engineering based on field signal
• Document clearly: setup guides, diagrams, SLOs, testing/DR procedures, and “golden path” standards

• Hands on experience in programming language in Python (needed for improvements, bug fixing and small feature builds)
• 7+ years across SRE/Platform/Solutions/FDE, with evidence of shipping customer-facing builds and operating production systems
• Strong with Kubernetes, containers, Linux, IaC (Terraform/Helm), CI/CD, networking (TLS, DNS, ingress/LB), backup/restore
• Observability stacks (Prometheus/Grafana/OpenTelemetry/ELK)
• scripting (Python/Bash)
• Enterprise integration experience (SSO, secrets, compliance)
• confident communicator with execs and engineers under time pressure
• Must be resident of the European Union with an EU Passport

German language skills

• Remote-first setup with flexible hours & tech of your choice
• 30 days vacation + extra days for family sick leave
• Competitive salary & stock options for every team member
• Monthly sports & mental health support allowance with Oliva
• Annual learning & development budget
• Monthly team socials & in-person meetups
• Dog-friendly Berlin HQ