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Forward Deployed Reliability Engineer

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Palantir Technologies

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Location:
United States , Washington, D.C.

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

110000.00 - 147000.00 USD / Year
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Job Description:

As a Forward Deployed Reliability Engineer (FDRE), you ensure stability and reliability of mission-critical workflows built on Palantir software. You gather signal by going on call — resolving problems before the customer is impacted — and use those learnings to drive product change, shape our internal tooling, and refine our operational processes such that we provide an increasing quality of service to more and more customers.

Job Responsibility:

  • Develop a deep understanding of Palantir's products and operational processes
  • Go on-call, responding quickly and effectively to mission-critical incidents
  • Diagnose, resolve, and proactively prevent issues encountered in the field
  • Collaborate with internal stakeholders to increase the scalability and reliability of Foundry workflows for our customers
  • Identify recurring pain points and inefficiencies, and take initiative to automate or streamline workflows
  • Advocate for and implement product enhancements based on insights gleamed from the field
  • Create clear, actionable documentation and share best practices to elevate team and company-wide reliability

Requirements:

  • Background in Computer Science, Engineering, Information Systems, or other technical field.
  • Proficiency in Python, Java, and SQL
  • Familiarity with parallel data processing and Spark job optimization
  • Strong organizational skills and attention to detail, with the ability to prioritize effectively
  • Resourcefulness and creativity in fast-paced dynamic environments
  • Experience with root cause analysis and documenting solutions for broader impact
  • Enthusiasm for hands-on problem solving, continuous improvement, and knowledge sharing
What we offer:
  • Medical, dental, and vision insurance
  • Voluntary life insurance
  • Basic life, AD&D and disability insurance
  • Commuter benefits
  • Take what you need paid time off
  • 2 weeks paid time off built into the end of each year
  • 10 paid holidays
  • Supportive leave of absence program
  • Paid leave for new parents
  • Subsidized back-up care for all parents
  • Fertility and family building benefits
  • Stipend to help with expenses that come with a new child
  • 401k plan

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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