CrawlJobs Logo

Forward Deployed Product Manager

fireworks.ai Logo

Fireworks AI

Location Icon

Location:
United States , San Mateo

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

170000.00 - 240000.00 USD / Year

Job Description:

The ideal Forward Deployed Product Manager (FDPM) candidate is a customer obsessed AI product manager who thrives on our customers’ successful outcomes. You will spend most of your time talking to customers and connecting their technical requirements to the Fireworks product offerings. FDPMs ensure our customers’ success by building and delivering solutions that meet their needs. They translate customer feedback into internal product requirements for scalable products that land with customers.

Job Responsibility:

  • Engage directly with customers from fast-moving startups to large enterprises, to identify use cases and convert interest into long-term usage and expansion
  • Define and propose tailored solutions and proof-of-concepts (POCs) that demonstrate the value of Fireworks’ platform in real customer environments
  • Lead onboarding and implementation efforts, including fine-tuning workflows, latency benchmarks, API integration, and infrastructure alignment
  • Act as a trusted technical advisor to customers, helping shape their GenAI strategy using Fireworks infrastructure
  • Translate customer insights into structured product definition, identifying common themes and high-leverage feature requests
  • Collaborate closely with engineering and applied ML teams to align customer needs with technical roadmap
  • Drive execution of product development, ensuring that new products land successfully with customers
  • Oversee Fireworks roadmap, ensuring that reflects customer needs

Requirements:

  • Strong technical background (CS/EECE background and/or production level development experience) or technical product management experience
  • Intimate familiarity with LLMs, fine-tuning, model inference, agents etc.
  • 2 - 5+ years of experience in products for software engineers
  • Strong customer interaction skills, deep customer success focus
  • Ability to communicate highly technical concepts to all kinds of audiences including the latest AI developments
  • Focus on driving outcomes, not just technical milestones
  • Ability to navigate complex customer/technical scenarios and come up with creative solutions

Nice to have:

  • Prior experience in technical product management roles with high degree of customer interactions
  • Interest in generative AI or developer tools
  • Early startup or founding experience
  • Prior technical leadership / technical PM experience
What we offer:
  • Meaningful equity in a fast-growing startup
  • Competitive salary
  • Comprehensive benefits package

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Forward Deployed Product Manager

Staff Forward Deployed Product Manager

Demand is surging for product managers who can partner hands-on with our most st...
Location
Location
United States , San Francisco
Salary
Salary:
220500.00 - 245000.00 USD / Year
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer centricity: Deep customer empathy with a strong bias for action
  • Communication: Ability to speak to different audiences with clarity and impact
  • Technical fluency: Ability to talk about modern tech stack, from APIs and SaaS infrastructure to LLMs and low-code tooling
  • Strong cross-functional collaboration: Ability to understand and navigate organizational boundaries
  • Navigating Ambiguity: Thrive in ambiguous, fast-changing environments
  • Operational rigor: Highly organized, structured in approach
Job Responsibility
Job Responsibility
  • Partner directly with customers to design, deploy, and scale Fin AI Agent for their business
  • Understand their goals, business challenges and technical requirements in detail
  • Prepare and present demos, as well as pitch Fin
  • Hands on configuration of Fin to meet their needs
  • Identify and solve blockers to implementation
  • Act as an AI expert, providing them with insight to achieve outstanding results with Fin
  • Collaborate closely with Sales, Success, and Product teams
  • Translate frontline insights into scalable product features
  • Develop repeatable playbooks and deployment patterns
  • Contribute to and evolve the Forward Deployed Product Management function within Intercom
What we offer
What we offer
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family
  • Fulltime
Read More
Arrow Right

Forward Deployed Product Manager, AI Agent

As a Forward Deployed Product Manager, AI Agent, you will create, deploy and opt...
Location
Location
United States
Salary
Salary:
150000.00 - 190000.00 USD / Year
cresta.com Logo
Cresta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Technology Consulting, Implementations, Product, or Customer Success roles, ideally working closely with AI or LLM first products
  • Hands-on work style – curiosity with a bias for action
  • Experience leading complex deployments, owning customer relationships (including senior customer stakeholders), and working cross-functionally
  • Strong technical understanding, systems thinking and exposure to building Agents
  • Comfortable working with ambiguity and learning quickly in a dynamic startup environment
  • Passion for AI, automation, and shaping the future of customer experience
Job Responsibility
Job Responsibility
  • Own AI Agent outcomes for our customers — defining and delivering on the metrics that move the needle
  • Own the deployment lifecycle for AI Agents — from pre-sale scoping and kickoff to launch and post-go-live optimization
  • Design, build, test and iterate on AI agents in partnership with FDEs using Cresta’s internal tools and the latest technologies to deliver the highest customer ROI
  • Lead customer relationships and act as the primary point of contact for AI Agent
  • Facilitate workshops and design sessions with customer stakeholders to align on agent use cases, workflows, and success criteria while gathering feedback to improve the AI agent platform
  • Work closely with FDEs to ensure smooth implementation, build new capabilities as needed and provide feedback and improvements to our broader platform
  • Improve our playbooks for agent development and customer deployment
What we offer
What we offer
  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees
  • Bonus
  • Offers Equity
  • Fulltime
Read More
Arrow Right

Associate Forward Deployed Product Manager

As an Associate Forward-Deployed Product Manager on the AI Agents team, you will...
Location
Location
United States
Salary
Salary:
110000.00 - 145000.00 USD / Year
cresta.com Logo
Cresta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-4 years of relevant experience (e.g., Product Management, Consulting, Implementations, Customer / Sales Engineer, Revenue & Sales Analyst, Investment Banking, Founder)
  • Hands-on work style – curiosity with a bias for action. You deliver with urgency and care
  • Comfortable working with ambiguity and learning quickly in a dynamic startup environment
  • Willingness to travel
Job Responsibility
Job Responsibility
  • Drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization
  • Define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights
  • leverage automated conversation discovery tools in addition to traditional data analysis
  • Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes
  • Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools
  • Improve our playbooks for agent development and customer deployment
What we offer
What we offer
  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees
  • Bonus
  • Offers Equity
  • Fulltime
Read More
Arrow Right

Senior Manager, Forward-Deployed Data Science

The Research, Analytics & Data Science (RAD) team at Intercom uses data and insi...
Location
Location
Ireland; United Kingdom , Dublin; London
Salary
Salary:
Not provided
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven ability to drive strategic, data-driven outcomes in complex, real-world business environments - ideally in customer-facing or enterprise contexts
  • Strong leadership in ambiguous, high-stakes environments - able to set strategy, prioritize, and guide a team through fast-evolving challenges and opportunities
  • Deep customer empathy and executive communication skills, with the ability to influence senior stakeholders, guide AI adoption strategy, and simplify complexity
  • Track record of building and scaling technical solutions using AI/ML, especially in areas like LLM applications, conversational AI, or intelligent automation
  • Strong SQL and fluency in Python/R, with experience applying analytical, statistical, and AI/ML techniques to business problems
  • Experience evaluating and deploying LLM-driven or conversational AI systems, including measurement frameworks and reliability assessments
  • Demonstrated ability to prototype quickly, balancing rigor with speed to accelerate customer outcomes
Job Responsibility
Job Responsibility
  • Drive the adoption of Fin by helping customers automate and scale their support operations
  • Embed with strategic customers to understand their support workflows, data, and business challenges - to identify and implement opportunities where AI can deliver measurable impact
  • Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin
  • Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development
  • Use AI to prototype, test, and scale data-driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact
What we offer
What we offer
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • Cycle-to-Work Scheme
  • MacBooks are our standard, but we also offer Windows for certain roles when needed
  • Fulltime
Read More
Arrow Right

Senior Product Manager - Vault Payments

Thought Machine’s mission is bold - to properly and permanently rid the world’s ...
Location
Location
United Kingdom of Great Britain and Northern Ireland , London
Salary
Salary:
Not provided
thoughtmachine.net Logo
Thought Machine
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of product management experience in a product-led technology company
  • A proven track record of building and launching new products into the market
  • Able to think from first principles, debate ideas, and rapidly learn new concepts
  • Strong client-facing interpersonal skills and equally strong ability to engage in technical conversations
  • Comfortable working with API-driven products or infrastructure
  • Comfortable writing simple scripts in languages such as Python
  • Experience working in Financial Services or in a B2B company that provides software at scale for large enterprise clients
  • Previous experience building payment hubs or integrating payment systems
  • Previous experience building out product processes and best practices within a business
  • Previous experience as a software engineer, business analyst, or similar technical roles
Job Responsibility
Job Responsibility
  • Own the roadmap: Work alongside an engineering team to define a product strategy and roadmap that achieves the highest level of product quality and supports our clients’ ambitions
  • Contribute to sales and marketing: Take an active role in pre-sales discussions and client engagements, representing Vault Payments in demonstrations, discovery sessions, and solution design. Collaborate with the sales and marketing teams to develop materials such as decks and demos, shape product messaging and campaigns, and ensure consistent alignment between product capabilities and market positioning
  • Support client delivery: Work closely with the Client Services team, including forward-deployed engineers, to guide post-sales implementations. Ensure smooth delivery, effective alignment between client requirements and product capabilities, and a consistently high level of client satisfaction. Use the insights gained from these engagements to inform product direction, refine the roadmap, and identify opportunities for improvement and innovation
  • Champion insight: Relentlessly seek out customer problems, develop a deep understanding of our customers’ needs, plans and technology, and industry trends in the market to ensure the Vault Platform continues to help clients innovate
  • Be a product evangelist: Champion Vault Payments externally and within Thought Machine, clearly communicate the scale of the ambition within our product vision, and the new functionality that will excite our clients
  • Develop best practices: Help drive Product Management best practices and processes, working with Engineering Managers and teams to ensure adoption and alignment across Vault Payments
  • Innovate: Discover net-new opportunities for our business and lead them from nascent stages to maturity
What we offer
What we offer
  • Highly competitive salary
  • Pension plan (match up to 5%)
  • Life insurance - three times annual salary
  • Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
  • Shared parental leave (matched to our maternity leave for the same point in time)
  • 25 days holiday and bank holidays
  • Flexible working hours
  • Cycle-to-work scheme
  • Electric car scheme
  • Season ticket loan
Read More
Arrow Right

Forward Deployed Engineer

The Forward Deployed Engineer is an integral part of the goTenna Customer Experi...
Location
Location
United States , Jersey City; Clarksburg; Fairfax
Salary
Salary:
100000.00 - 120000.00 USD / Year
gotenna.com Logo
goTenna
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of professional experience, preferably deploying or utilizing technology products in a Public Safety or Military organization
  • Some experience related to tactical communications
  • Solid technical background with hands on experience in digital technologies
  • Exceptional organizational, presentation, and verbal + written communication skills
  • Strong analytical and problem-solving skills
  • Physical ability to carry 30 pounds of equipment and work in austere conditions
  • Experience with CRM tools and ticketing systems such as Salesforce or Jira
  • A highly motivated self-starter with outstanding planning and organizational skills with the ability to work independently and communicate effectively
  • A tech-savvy professional, able to explain technical details and requirements to both a non-technical audience and an extremely technical audience via onsite and virtual engagements
  • A problem-solver with a strong work ethic that can execute and provide quick and effective resolutions to our customers questions
Job Responsibility
Job Responsibility
  • Engage with Public Safety, Military, and other Pro customers
  • Monitor and answer support requests relating to all of our Pro line of products
  • Document current use cases, issues, and opportunities
  • Provide regular reports to leadership on product and customer performance in order to help develop future strategies and roadmap
  • Work cross-functionally with other departments such as Product Management and Engineering in order to successfully troubleshoot technical issues
  • Ensure compliance with all regulatory requirements
  • Conduct both Virtual and Onsite training and equipment installations with Customers
  • Support technical presales activities, such as on-site or virtual customer demos
  • Support business development activities such as RFPs, demo, trade shows, etc
  • Stay up to speed on the latest technological advancements in our industry as well as the latest employment criteria of our customers
What we offer
What we offer
  • Equity
  • 401(k) plan
  • Unlimited PTO
  • Parental Leave with Pay
  • Holiday pay (including December recess)
  • Medical, Dental, Vision and life insurance
  • Pre-tax benefits
  • Short- and Long-term disability plans
  • Professional Development Stipend
  • Fulltime
Read More
Arrow Right

Software Engineer (Forward-Deployed)

Forward Deployed Engineer (FDE) to work directly with enterprise and government ...
Location
Location
United States , Washington DC-Baltimore Area
Salary
Salary:
220000.00 USD / Year
weareorbis.com Logo
Orbis Consultants
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of software engineering or DevOps experience in production environments
  • fluent in Python and comfortable across frontend (React/TypeScript) and backend systems
  • deep experience with Docker, Kubernetes, and ideally Helm (branching/forking charts, managing rollouts)
  • understand cloud infrastructure (AWS required
  • multi-cloud a plus) and CI/CD workflows
  • communicate clearly with both engineers and executives
  • enjoy embedding with customers
  • thrive in fast-moving, ambiguous settings where you own delivery end-to-end
  • open to periodic travel (approx. 25–45%) for on-site deployments
Job Responsibility
Job Responsibility
  • Build, deploy, and maintain production AI systems using Python, React, and modern DevOps tooling
  • containerize and orchestrate services with Docker, Kubernetes, and Helm across cloud and hybrid environments
  • fine-tune and integrate LLMs, retrieval pipelines, and data flows into customer infrastructure
  • design deployment playbooks, monitoring, and rollback strategies for secure, repeatable rollouts
  • embed with customer teams to scope, deliver, and operationalize new capabilities
  • capture deployment learnings into reusable frameworks and internal tooling
What we offer
What we offer
  • 20% bonus
  • equity
  • Fulltime
Read More
Arrow Right

Principal Software Engineer, Forward Deployed

As a Principal Forward Deployed Engineer (FDE) at Invisible, you'll lead high-im...
Location
Location
Poland , Warsaw
Salary
Salary:
40000.00 - 52000.00 PLN / Month
invisible.co Logo
Invisible Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of software engineering experience, including significant time spent building data, ML, or backend systems
  • Deep proficiency in Python with hands-on experience using Hugging Face, LangChain, OpenAI, Pinecone, and related ecosystems
  • Skilled in full-stack and API-based deployment patterns, including Docker, FastAPI, Kubernetes, and cloud environments (GCP, AWS)
  • Experienced with workflow orchestration libraries, pub/sub systems (Kafka), and schema governance
  • Expertise in data governance and operations, including Unity Catalog and policy management, cluster/job orchestration, data contracts and quality enforcement, Delta/ETL pipelines, and replay processes
  • Strong product and system design instincts
  • Experience building usable systems from messy data and ambiguous requirements
  • Excellent communication and client-facing skills
  • Proven experience owning projects from scoping through deployment in ambiguous, high-stakes environments
  • Be willing to be on-call for our customers when situations arise
Job Responsibility
Job Responsibility
  • Partner with delivery and executive stakeholders to scope, design, and lead implementation of AI-driven solutions
  • Identify transformational opportunities in messy, ambiguous workflows and turn them into repeatable systems
  • Lead architecture design and trade-off discussions across performance, scalability, cost, and reliability
  • Own projects from first discovery call through full deployment — including client-facing delivery, internal coordination, and post-launch iteration
  • Build shared infrastructure, reusable components, and internal playbooks to level-up the team
  • Coach and mentor mid-level engineers and help shape the culture of forward-deployed AI engineering at Invisible
  • Fulltime
Read More
Arrow Right