Forward Deployed Product Manager, Enterprise Job at Scale (New York)

Forward Deployed Product Manager

Glean is building the future of work—where every enterprise becomes AI-native. A...

Location

United States , San Francisco Bay Area

Salary:

170000.00 - 280000.00 USD / Year

Glean

Expiration Date

Until further notice

Requirements

5+ years of experience blending business and technology in customer-facing roles—product management, strategy consulting, solutions engineering, technical program management, or founder experience
Deep technical acumen: You can shape AI agent architectures, understand code (Python, SQL, or similar languages), debug why an agent isn't working, and collaborate fluently with engineers on implementation details. You've shipped working AI solutions, not just slide decks
Builder mentality: You've demonstrated the ability to go from ambiguous customer problem to shipped solution that drives measurable outcomes
Executive presence: Exceptional communication skills with the ability to earn trust from individual contributors to C-suite stakeholders. You can tailor technical depth to your audience
Product sense and user empathy: You naturally spot high-value AI applications across diverse business functions and design intuitive, guided experiences
Operational excellence: Proven ability to manage multiple complex, high-visibility projects simultaneously while maintaining quality and meeting commitments
Comfort in ambiguity: You thrive in fast-moving environments where you define the problem as much as solve it
Ability to travel 25-50%

Job Responsibility

Lead discovery, build & ship production AI agents
Conduct use case discovery to identify high-value opportunities for AI across the enterprise
Design, build, and optimize enterprise-grade AI agents on Glean's platform handling thousands of daily interactions
Partner with forward-deployed engineers to rapidly prototype and deploy custom solutions
Write and test prompt logic, configure agent behaviors, and iterate based on real performance data
Own strategic customer relationships
Take full accountability for customer outcomes from discovery through scaled adoption
Serve as the trusted AI advisor to C-suite stakeholders, shaping their multi-year transformation strategies
Drive measurable business impact and identify expansion opportunities across the organization
Shape Glean's product direction

What we offer

equity
Medical, Vision, and Dental coverage
generous time-off policy
opportunity to contribute to your 401k plan
home office improvement stipend
annual education and wellness stipends
vibrant company culture through regular events
healthy lunches daily

Fulltime

Forward Deployed Product Manager

Glean is building the future of work—where every enterprise becomes AI-native. A...

Location

United States , New York City

Salary:

170000.00 - 280000.00 USD / Year

Glean

Expiration Date

Until further notice

Requirements

5+ years of experience blending business and technology in customer-facing roles—product management, strategy consulting, solutions engineering, technical program management, or founder experience
Deep technical acumen: You can shape AI agent architectures, understand code (Python, SQL, or similar languages), debug why an agent isn't working, and collaborate fluently with engineers on implementation details. You've shipped working AI solutions, not just slide decks
Builder mentality: You've demonstrated the ability to go from ambiguous customer problem to shipped solution that drives measurable outcomes
Executive presence: Exceptional communication skills with the ability to earn trust from individual contributors to C-suite stakeholders. You can tailor technical depth to your audience
Product sense and user empathy: You naturally spot high-value AI applications across diverse business functions and design intuitive, guided experiences
Operational excellence: Proven ability to manage multiple complex, high-visibility projects simultaneously while maintaining quality and meeting commitments
Comfort in ambiguity: You thrive in fast-moving environments where you define the problem as much as solve it
Ability to travel 25-50%

Job Responsibility

Lead discovery, build & ship production AI agents
Conduct use case discovery to identify high-value opportunities for AI across the enterprise
Design, build, and optimize enterprise-grade AI agents on Glean's platform handling thousands of daily interactions
Partner with forward-deployed engineers to rapidly prototype and deploy custom solutions
Write and test prompt logic, configure agent behaviors, and iterate based on real performance data
Own strategic customer relationships
Take full accountability for customer outcomes from discovery through scaled adoption
Serve as the trusted AI advisor to C-suite stakeholders, shaping their multi-year transformation strategies
Drive measurable business impact and identify expansion opportunities across the organization
Shape Glean's product direction

What we offer

equity
Medical, Vision, and Dental coverage
generous time-off policy
opportunity to contribute to your 401k plan
home office improvement stipend
annual education and wellness stipends
vibrant company culture through regular events
healthy lunches daily

Fulltime

Forward Deployed Product Manager

The ideal Forward Deployed Product Manager (FDPM) candidate is a customer obsess...

Location

United States , San Mateo

Salary:

170000.00 - 240000.00 USD / Year

Fireworks AI

Expiration Date

Until further notice

Requirements

Strong technical background (CS/EECE background and/or production level development experience) or technical product management experience
Intimate familiarity with LLMs, fine-tuning, model inference, agents etc.
2 - 5+ years of experience in products for software engineers
Strong customer interaction skills, deep customer success focus
Ability to communicate highly technical concepts to all kinds of audiences including the latest AI developments
Focus on driving outcomes, not just technical milestones
Ability to navigate complex customer/technical scenarios and come up with creative solutions

Job Responsibility

Engage directly with customers from fast-moving startups to large enterprises, to identify use cases and convert interest into long-term usage and expansion
Define and propose tailored solutions and proof-of-concepts (POCs) that demonstrate the value of Fireworks’ platform in real customer environments
Lead onboarding and implementation efforts, including fine-tuning workflows, latency benchmarks, API integration, and infrastructure alignment
Act as a trusted technical advisor to customers, helping shape their GenAI strategy using Fireworks infrastructure
Translate customer insights into structured product definition, identifying common themes and high-leverage feature requests
Collaborate closely with engineering and applied ML teams to align customer needs with technical roadmap
Drive execution of product development, ensuring that new products land successfully with customers
Oversee Fireworks roadmap, ensuring that reflects customer needs

What we offer

Meaningful equity in a fast-growing startup
Competitive salary
Comprehensive benefits package

Fulltime

Staff Forward Deployed Product Manager

Demand is surging for product managers who can partner hands-on with our most st...

Location

United States , San Francisco

Salary:

220500.00 - 245000.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Customer centricity: Deep customer empathy with a strong bias for action
Communication: Ability to speak to different audiences with clarity and impact
Technical fluency: Ability to talk about modern tech stack, from APIs and SaaS infrastructure to LLMs and low-code tooling
Strong cross-functional collaboration: Ability to understand and navigate organizational boundaries
Navigating Ambiguity: Thrive in ambiguous, fast-changing environments
Operational rigor: Highly organized, structured in approach

Job Responsibility

Partner directly with customers to design, deploy, and scale Fin AI Agent for their business
Understand their goals, business challenges and technical requirements in detail
Prepare and present demos, as well as pitch Fin
Hands on configuration of Fin to meet their needs
Identify and solve blockers to implementation
Act as an AI expert, providing them with insight to achieve outstanding results with Fin
Collaborate closely with Sales, Success, and Product teams
Translate frontline insights into scalable product features
Develop repeatable playbooks and deployment patterns
Contribute to and evolve the Forward Deployed Product Management function within Intercom

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family

Fulltime

Forward Deployed Product Manager

Glean is building the future of work—where every enterprise becomes AI-native. A...

Location

United States , Palo Alto

Salary:

170000.00 - 280000.00 USD / Year

Glean

Expiration Date

Until further notice

Requirements

5+ years of experience blending business and technology in customer-facing roles—product management, strategy consulting, solutions engineering, technical program management, or founder experience
Deep technical acumen: You can shape AI agent architectures, understand code (Python, SQL, or similar languages), debug why an agent isn't working, and collaborate fluently with engineers on implementation details. You've shipped working AI solutions, not just slide decks
Builder mentality: You've demonstrated the ability to go from ambiguous customer problem to shipped solution that drives measurable outcomes
Executive presence: Exceptional communication skills with the ability to earn trust from individual contributors to C-suite stakeholders. You can tailor technical depth to your audience
Product sense and user empathy: You naturally spot high-value AI applications across diverse business functions and design intuitive, guided experiences
Operational excellence: Proven ability to manage multiple complex, high-visibility projects simultaneously while maintaining quality and meeting commitments
Comfort in ambiguity: You thrive in fast-moving environments where you define the problem as much as solve it

Job Responsibility

Lead discovery, build & ship production AI agents
Conduct use case discovery to identify high-value opportunities for AI across the enterprise
Design, build, and optimize enterprise-grade AI agents on Glean's platform handling thousands of daily interactions
Partner with forward-deployed engineers to rapidly prototype and deploy custom solutions
Write and test prompt logic, configure agent behaviors, and iterate based on real performance data
Own strategic customer relationships
Take full accountability for customer outcomes from discovery through scaled adoption
Serve as the trusted AI advisor to C-suite stakeholders, shaping their multi-year transformation strategies
Drive measurable business impact and identify expansion opportunities across the organization
Shape Glean's product direction

What we offer

equity
Medical, Vision, and Dental coverage
generous time-off policy
opportunity to contribute to your 401k plan
home office improvement stipend
annual education and wellness stipends
vibrant company culture through regular events
healthy lunches daily

Fulltime

Forward Deployed AI Engineering Manager, Enterprise

As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be t...

Location

United States , San Francisco; New York

Salary:

216000.00 - 270000.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

5+ years of software engineering experience
2+ years of Management experience with strong fundamentals in data structures, algorithms, and system design
Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API)
Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure
Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions
Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences

Job Responsibility

Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements
Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs)
Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows
Deploy and configure AI models and agents within customer security and compliance boundaries
Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation
Architect multi-agent systems that orchestrate between different models, tools, and data sources
Implement evaluation frameworks to measure agent performance and iterate toward business objectives
Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement
Create sophisticated prompt engineering strategies optimized for customer-specific domains and data
Build and maintain prompt libraries, templates, and best practices for customer use cases

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
equity grant
commuter stipend

Fulltime

Product Manager, Enterprise

Luma has built frontier multimodal capabilities — foundation models, Canvas, and...

Location

United States , SF Bay Area

Salary:

225000.00 - 325000.00 USD / Year

Luma AI

Expiration Date

Until further notice

Requirements

Staff or Principal-level product management experience (L5/L6 seniority or above) with a track record of building enterprise products in high-ambiguity environments
You’ve built successful enterprise AI applications — especially agentic products with strong real-world adoption, not just traditional SaaS
You possess functional AI/ML fluency — not just academic. You can reason about model capabilities, evals, latency/cost tradeoffs, fine-tuning vs. prompting vs. tool use, and the shape of a frontier roadmap. You are technical enough to prototype a solution on a whiteboard with a customer’s ML team and credible enough that a research lead actually wants you in the room
You operate effectively across complex cross-functional environments involving product, engineering, research, go-to-market, and customer-facing teams
You have a general manager mindset with P&L visibility and experience — you think in terms of business tradeoffs, commercial viability, and revenue outcomes, not just product metrics
You thrive in significant ambiguity with extremely high agency and a strong self-starter mentality — this is the highest-priority trait for this role
You bring consultative PM skills and the ability to play an advisory role with enterprise customers, asking clarifying questions about needs and commercial viability rather than immediately saying yes to requests
You have a mix of large-company and earlier-stage startup experience, and can work in extremely unstructured environments with limited scaffolding
You can partner with and influence research teams in product development environments, helping ensure frontier model capabilities are shaped by market needs

Job Responsibility

Define product opportunities across enterprise segments by identifying customer profiles, workflows, jobs-to-be-done, and unmet needs in marketing, advertising, and entertainment
Translate Luma’s capabilities across models, Canvas, Agents and APIs into clear product definitions that serve real commercial customers and generate revenue
Drive cross-functional execution across research, product, engineering, go-to-market, and forward-deployed teams within a pod-based team structure
Partner directly with enterprise customers to understand requirements, validate opportunities, and shape product direction — showing up in customer meetings to represent research, product strategy, and vision
Play a consultative product role that connects customer feedback to product strategy and roadmap decisions, complementing forward-deployed engineers and creatives rather than duplicating their work
Bridge market signals back to research and product development teams, establishing feedback loops so that model prioritization and evaluation are informed by real commercial needs
Build agentic products — not just traditional SaaS — that serve clear enterprise needs and can generate revenue immediately while scaling to serve broader demand
Operate with a GM-style mindset, making product choices that align with revenue goals, commercial viability, and practical business outcomes

Fulltime

Technical Program Manager, Forward Deployed Engineering

We’re seeking an experienced Technical Program Manager to join Cohere’s customer...

Location

Japan

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

Fluency in both English and Japanese (written and verbal)
At least 7 years of experience as an Engineering or Technical Program Manager
At least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
Knowledge or experience with LLM training or optimization
Problem-focused
Detail-oriented and extremely self-organized
Bias for Action
Experience working with cross-functional teams to ship technical products, services or solutions
Comfortable holding leaders and individual contributors accountable

Job Responsibility

Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners
Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration
Plan: Create and manage project schedules, identify dependencies, manage risks, and drive organizational alignment
Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates
Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)

Fulltime

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Forward Deployed Product Manager, Enterprise

Job Description

Job Responsibility

Requirements

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What we offer

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