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We’re hiring a Forward Deployed Full-Stack Engineer to work directly with our strategic customers. By embedding with their teams, you will design, build, and ship production-ready features, integrations, and workflows on top of deepset’s AI Platform. You’ll blend a product-engineering mindset with customer-facing technical depth: crafting intuitive UIs, reliable backend services, and integration patterns that accelerate AI adoption. If you love solving complex product challenges hands-on and want to see your work deliver immediate, real-world impact, this role is for you.
Job Responsibility:
Own technical outcomes from POC → production: frontend workflows, backend services, customer-specific integrations, and feature extensions
Build intuitive React/TypeScript UIs and robust backend logic in Python that enable enterprises to orchestrate large-scale LLM applications
Produce reference architectures, reusable UI components, and integration templates
upstream productizable improvements to Product & Engineering
Unblock enterprise environments by defining API requirements, designing data flows, aligning on authentication models (e.g., OIDC/SAML), and integrating with customer systems
Drive clarity from ambiguity: translate customer needs into well-scoped product solutions and deliver fast time-to-first-value
Define success metrics with customers: usability expectations, performance constraints, data consistency guarantees, and UX quality standards
Implement testing, monitoring, and lightweight observability for customer-facing workflows you build
Support planned releases, customer rollout coordination, and backward-compatibility validation to ensure smooth upgrades
Work closely with users, product managers, designers, and engineers to deeply understand customer workflows and shape intuitive end-to-end experiences
Train customer teams on the features you deliver—UI concepts, APIs, customization hooks, and troubleshooting paths
Prioritize “productization opportunities” with Product/Engineering based on real-world usage and field signal
Document clearly: setup guides, UX flows, API examples, best practices, and “golden path” usage patterns
Handle urgent customer-facing issues during high-priority deployments or escalations
Requirements:
7+ years of professional experience in Full-Stack Engineering, Solutions Engineering, or Forward-Deployed/Customer-Facing Engineering roles
Strong proficiency in JavaScript/TypeScript, React, and backend development in Python
Solid mastery of: REST APIs, data modeling, and SQL databases