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At Scale AI, we are not just building AI tools. We are pioneering the next era of enterprise AI. As businesses rush to harness the potential of Generative AI, Scale is leading the way, transforming workflows, automating complex processes, and driving real-world impact for the world’s largest enterprises and government organizations. Our Scale Generative AI Platform (SGP) powers production-grade GenAI applications with foundational services, APIs, and infrastructure that accelerate adoption across industries. As more of these applications go into production, we are expanding our Forward Deployed Engineering (FDE) team to drive hands-on innovation where it matters most: in our customers' environments. We are looking for a technical and strategic Engineering Manager to lead our European FDE team. This is a high-ownership role at a pivotal moment. You will be responsible for delivering high-impact GenAI solutions in production, leading a team that works directly with customers, and ensuring we solve real problems with clarity, speed, and excellence.
Job Responsibility:
Lead, mentor, and grow a high-performing team of forward deployed engineers supporting enterprise GenAI initiatives
Set clear technical direction and foster a culture of ownership, speed, and trust
Work hands-on with customers to deeply understand and solve complex business and technical challenges
Scope, deliver, and guide the adoption of solutions by embedding directly with customer teams
Make smart tradeoffs between speed, scope, reusability, and bespoke solutions
Drive technical decisions and help the team navigate system integrations and architecture choices
Shape the product roadmap by translating customer needs into scalable platform improvements
Build internal tooling and shared capabilities to accelerate delivery across diverse use cases
Collaborate across engineering, product, and customer teams to streamline execution and reduce friction
Ensure fast, high-quality delivery of features, experiments, and customer launches
Provide strategic clarity to your team and attract, hire, and retain world-class engineering talent
Requirements:
3–5+ years of engineering management experience, ideally in high-growth tech environments with direct customer engagement
A strong engineering background and a track record of leading technical teams to deliver impactful products
Hands-on experience building or deploying AI-powered systems, with an understanding of how model behavior shapes user experience
A deep interest in Generative AI and a belief in its potential to transform enterprise workflows
Proven ability to make fast, sound decisions in high-pressure or ambiguous situations
The leadership presence to earn trust and respect from engineers, peers, and senior stakeholders
Strategic thinking with a clear ability to turn business goals into actionable engineering plans
Operational rigor in planning, prioritizing, and delivering complex software systems at scale
Experience with cloud infrastructure (AWS, GCP, or Azure), DevOps, and scalable platform architecture
Strong communication and collaboration skills, with the ability to align cross-functional teams toward common goals