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Forward Deployed Engineer

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OutSystems

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

153000.00 - 186300.00 USD / Year
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Job Description:

We are looking for a FDE to not only execute in the field but to build reusable assets and repeatable processes, establishing a practice for the future. As we prepare for a scalable transition, this role is critical in moving us from a pilot phase to a standardized global operation. You will use your field engagements to sample customer scenarios and codify them into repeatable playbooks, accelerators, and best practices. You will be the architect of our Intelligent AI-driven services operation.

Job Responsibility:

  • Define the Practice: Utilize direct field experience to gather the "sampling" required to define the official FDE practice and standard operating procedures
  • Build Playbooks & Accelerators: Design standard, reusable, and repeatable service offerings to support efficient growth
  • Knowledge Centralization: Contribute to the "PS Intelligence Hub" by transforming scattered project experiences into a centralized, queryable knowledge base for the wider team
  • Pattern Recognition & Offer Design: Identify patterns across customer engagements to help evolve pricing models and outcome-based offerings
  • Enablement & Scaling: Create frameworks that allow partners and other professional services roles to deliver with the same high quality, paving the way for the global rollout of the FDE model

Requirements:

  • Strong field engineering background with the ability to abstract specific customer solutions into generalizable methodologies
  • AI Strategy & Governance: Experience in defining AI governance models and embedding AI into lifecycle processes
  • Systems Thinking: Ability to design "intelligent and repeatable" designs that allow the organization to solve once and scale broadly
  • Strong collaboration skills to align with Digital, Product, and CO teams on priorities to transform PS digital processes
What we offer:
  • Real career opportunities
  • Work colleagues that are as smart, hard-working, and driven as you
  • A company that is always growing, changing, and innovating

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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