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Helpcare AI Logo Helpcare AI · IT - Software Development

Forward Deployed Engineer

United States, San Francisco Employment contract 130000.00 - 180000.00 USD / Year · Job Posted May 27, 2026
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Job Description

Infer is building the operating system for insurance agencies. We make AI agents (including voice agents) that handle the work agencies have always done by hand: qualifying inbound leads, helping producers during live calls, auditing calls after, running renewals, and bringing churned customers back. Our long bet is that AI eventually sells insurance directly. Agencies are the wedge because that is where the work, the data, and the customer relationships actually live. Get good there, and the rest follows. We are a YC company, ~$6M raised from YC, Stellaris Venture Partners, Ahead VC & others. Founders are: Vaibhav, Urvin and Suneel.

Job Responsibility

  • Own customer deployments end to end
  • work directly with insurance agencies
  • build integrations into the systems they already use
  • turn messy real-world workflows into AI agents that work in production
  • own deployments from scope to go-live
  • work with agency owners and ops leads
  • understand how they actually run
  • build connections into their existing systems
  • get our AI agents handling real calls
  • find the next thing we can take over inside the account

Requirements

  • At least 2 years shipping production code
  • fluent in Python
  • comfortable with APIs and multiple systems talking to each other
  • familiarity with voice or telephony stacks (Twilio, or similar) is a strong plus
  • shipped at least one AI application to real users
  • designed evals that catch real regressions
  • comfort with messy systems
  • customer translator
  • full-loop ownership
  • high agency
  • willingness to travel

Nice to have

Familiarity with voice or telephony stacks (Twilio, or similar)

What we offer

  • Comprehensive health, dental, and vision insurance
  • In-office lunch and dinner
  • Travel covered when on site with customers, including flights, hotel, and rental car
  • Annual learning budget for books, courses, conferences
  • Monthly gym membership costs reimbursement
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