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We’re looking for an exceptional Forward Deployed Engineer (FDE) to join our product engineering team. Our FDEs own the deployment of the Encord platform in our most strategic and advanced use-cases – working with customers daily to drive adoption and value delivery. As an early member of the Forward Deployed team, you will have an outsized impact shaping a critical function for Encord and our customers, and stepping into a role which can accelerate your career in a fast-paced, high-growth environment. You will become a product expert, and work with internal teams, both technical & commercial, to build a well-oiled engine that consistently enables customers to get up and running successfully, at scale. As an end-to-end owner of the deployment process, you will have a chance to work and grow on a variety of problems – technical engineering, operational excellent and strategic product work. Expect to build data integrations, guide customers with best practices, demo the product, and contribute to the product roadmap.
Job Responsibility:
Own the deployment of the Encord platform in our most strategic and advanced use-cases
Work with customers daily to drive adoption and value delivery
Become a product expert
Work with internal teams, both technical & commercial, to build a well-oiled engine that consistently enables customers to get up and running successfully, at scale
Build data integrations
Guide customers with best practices
Demo the product
Contribute to the product roadmap
Requirements:
3-8 years of experience in a client-facing role in a high-intensity, fast-paced environment
Comfortable handling in-the-weeds product configuration queries and communicating to executives about a project plan
Great communicator and motivated by building customer relationships and solving customer problems
Enjoy running demos, hosting workshops and shipping solutions
Derive energy from owning & successfully completing projects, and are great at balancing detail-focus with bigger-picture thinking
Highly organized and great at managing time across many competing priorities
Ambitious and care lots about career
Consistently performed in the top percentile of whatever environment you’ve been in
What we offer:
Competitive salary and equity in a hyper growth startup
Real opportunities to grow
Strong in person culture
Annual learning and development budget
25 day annual leave + public holidays
Lots of opportunities for travel (to Europe and the US)