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As a Forward Deployed Engineer on the Deployment Team at Norm Ai, you will be at the intersection of software engineering and client solutions strategy and delivery. Working directly with our enterprise clients and executive team, you will architect and implement AI-driven compliance solutions which integrate seamlessly into our customer’s existing workflows and deliver substantial value and bottom-line savings.
Job Responsibility:
Lead technical implementation and integration efforts with enterprise clients
Work closely with client technical teams to understand their infrastructure, security requirements, and compliance needs
Design and implement scalable ETL pipelines to integrate data in internal customer systems into Norm’s platform
Work closely with relevant client SMEs to map their business data into a structured data model
Develop client-specific customizations to Norm’s platform to help convert and upsell client accounts
Lead enablement sessions with client end-users to educate users on how Norm works and evangelize the upsides our platform delivers
Develop and maintain technical documentation for client and partner implementations
Collaborate with our legal engineering team to translate regulatory requirements into practical technical solutions
Requirements:
Bachelors or Masters in computer science or an equivalent field, or equivalent practical experience
2+ years experience writing Python or similar for production use
1+ years of experience working with enterprise customers in a technical client-facing role (Sales Engineer, Solutions Engineer, Forward Deployed Engineer, etc.)
Experience writing ETL data pipelines and working with key customer SMEs to map ambiguous customer data into a coherent data model
Experience writing APIs, including working with libraries such as FastAPI
Experience working with a Postgres database or similar
Excited to work/iterate with customers
Nice to have:
Experience with React/TypeScript and Next.js
Experience with Dagster or Apache Airflow
Experience working in a startup and handling highly ambiguous requirements and situations