Forward Deployed Engineer Job at AirOps (New York City)

Forward Deployed Engineer

AirOps

Location:
United States , New York City ▼
San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

AirOps is the first end-to-end content engineering platform built for the AI era. In a world where discovery is shifting from traditional search to AI-driven platforms, we help brands get found—and stay found. We are currently in a phase of hyper-growth, having 5x’d our revenue in the last year by helping marketing teams at Ramp, Chime, Carta, and Rippling turn content quality into a durable competitive advantage. Our platform equips marketers to navigate the new discovery landscape, prioritize high-impact opportunities, and create accurate, on-brand content that earns citations from AI and trust from humans.

Job Responsibility:

Build AI growth workflows using AirOps that we can use both internally and to productize for customers in different verticals
Evolve our services delivery playbook and resourcing, moving between execution and strategy
Use AirOps platform to improve our internal and customer facing processes and prove out new use cases
Partner with our Growth, Marketing, Sales, and Product teams to build new templates and workflows aligned to product launches and customer expansion opportunities
Work cross functionally with engineering, design, CX, growth, and content team members to bring features to market quickly & iterate based on feedback
Monitor key metrics closely
analyze trends/patterns & recommend solutions to improve business outcomes
report findings/recommendations regularly to Exec team
Partner with design team on UX research initiatives aimed at improving customer engagement & conversions throughout the customer journey
Test the product and provide feedback to improve the customer experience and usability

Requirements:

2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup
Comfortable moving fast in a startup where roles and responsibilities are fluid
Track record of running complex, multi-threaded projects in a hybrid environment
Experience with LLMs and AI techniques, including prompt engineering and retrieval
Experience automating processes with workflow automation tools like Zapier
Strong analytical skills with experience using data to inform decision making
Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana
Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs
Superb written and verbal communication skills.

Nice to have:

Familiarity with Python and JavaScript preferred

What we offer:

Equity in a fast-growing startup
Competitive benefits package tailored to your location
Flexible time off policy
Parental Leave
A fun-loving and (just a bit) nerdy team that loves to move fast!

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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