Forward Deployed Engineer

• Build AI growth workflows using AirOps that we can use both internally and to productize for customers in different verticals
• Evolve our services delivery playbook and resourcing, moving between execution and strategy
• Use AirOps platform to improve our internal and customer facing processes and prove out new use cases
• Partner with our Growth, Marketing, Sales, and Product teams to build new templates and workflows aligned to product launches and customer expansion opportunities
• Work cross functionally with engineering, design, CX, growth, and content team members to bring features to market quickly & iterate based on feedback
• Monitor key metrics closely
• analyze trends/patterns & recommend solutions to improve business outcomes
• report findings/recommendations regularly to Exec team
• Partner with design team on UX research initiatives aimed at improving customer engagement & conversions throughout the customer journey
• Test the product and provide feedback to improve the customer experience and usability

• 2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup
• Comfortable moving fast in a startup where roles and responsibilities are fluid
• Track record of running complex, multi-threaded projects in a hybrid environment
• Experience with LLMs and AI techniques, including prompt engineering and retrieval
• Experience automating processes with workflow automation tools like Zapier
• Strong analytical skills with experience using data to inform decision making
• Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana
• Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs
• Superb written and verbal communication skills.

Familiarity with Python and JavaScript preferred

• Equity in a fast-growing startup
• Competitive benefits package tailored to your location
• Flexible time off policy
• Parental Leave
• A fun-loving and (just a bit) nerdy team that loves to move fast!