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Maisa Logo Maisa · IT - Software Development

Forward Deployed Engineer

Spain, Madrid · Job Posted February 10, 2026
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Job Description

Maisa is building the next generation of Agentic Process Automation, helping enterprises automate complex, decision-heavy processes that traditional automation can’t handle and GenAI alone can’t be trusted with. Our platform combines AI-driven reasoning with deterministic execution, enabling reliable, auditable, and enterprise-ready AI systems. We’re seeking Forward Deployed Engineers to work at the intersection of engineering, product, and customers, deploying and adapting Maisa Studio, our flagship Agentic Process Automation platform, to solve real-world enterprise problems.

Job Responsibility

  • Work directly with enterprise customers to understand their processes and goals
  • Design and implement solutions using Maisa Studio to automate complex workflows
  • Act as a trusted technical partner during onboarding and deployment
  • Translate requirements into technical implementations and product feedback
  • Partner with product and engineering teams to influence roadmap development
  • Surface customer needs, edge cases, and scalability concerns
  • Define best practices, reference architectures, and reusable components that accelerate delivery
  • Ensure deployments meet enterprise standards for reliability, performance, and security
  • Support customers in regulated environments by aligning with compliance requirements
  • Collaborate with QA, SRE, and AppSec teams for stable rollouts
  • Configure, extend, and integrate Maisa Studio into customer environments
  • Design end-to-end solutions that include APIs, connectors, webhooks, serverless functions, microservices, and event-driven flows
  • Translate functional requirements from Automators and Technical Account Managers into concrete technical implementations using Go, Python, or JavaScript
  • Ensure robustness through strong engineering practices including testing, logging, monitoring, and documentation
  • Troubleshoot complex issues across distributed systems
  • Support handover to internal teams or customers when applicable
  • Design and support deployments of Maisa Studio in customer environments, including on-premise and customer-managed cloud infrastructures
  • Work closely with customer DevOps, SRE, and Security teams to achieve production readiness
  • Configure platform requirements including authentication (OIDC, SAML), IAM, networking (VPNs, DNS, ingress/egress), and operational controls (deployment pipelines, monitoring, backups, high availability)
  • Diagnose and resolve deployment-level incidents
  • Ensure the platform operates within customer security and compliance requirements
  • Produce clear operational documentation including runbooks, deployment patterns, and troubleshooting guides

Requirements

  • Strong experience as a Software Engineer, Solutions Engineer, DevOps/SRE Engineer, or Forward Deployed Engineer in customer-facing or delivery-oriented roles
  • Comfort operating in ambiguous environments
  • Strong troubleshooting skills across code, integrations, and infrastructure
  • Customer-first mindset
  • Ability to explain technical concepts clearly
  • Strong experience as a backend or full-stack developer shipping production systems
  • Hands-on experience with APIs, microservices, and event-driven architectures/queues
  • Familiarity with serverless and integration patterns commonly used in enterprise environments
  • Strong debugging skills
  • Strong experience in DevOps / SRE, supporting production workloads
  • Hands-on knowledge of Kubernetes, cloud providers and/or on-prem infrastructure, and networking fundamentals
  • Practical experience with security and identity standards: OIDC, SAML, VPNs, certificates, and IAM concepts
  • Ability to quickly understand customer infrastructure and adapt to their tools and processes
  • Clear, structured communication with technical stakeholders in customer organizations

What we offer

  • Opportunity to work with cutting-edge Agentic Process Automation
  • Directly influence how major multinational organizations transform critical business processes
  • Work on genuinely differentiated technology that solves real enterprise AI challenges
  • Expedite your learning and development
  • Work alongside deep technical and industry experts
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