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Helpcare AI Logo Helpcare AI · IT - Software Development

Forward Deployed Engineer

United States, New York 150000.00 - 200000.00 USD / Year · Job Posted June 02, 2026
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Job Description

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. We are looking for a Forward Deployed Engineer to work directly with enterprise customers to turn real-world financial workflows into production software. This role sits at the intersection of engineering, product, and customer implementation. You’ll help customers go from kickoff → live while shaping the core platform.

Job Responsibility

  • Work directly with enterprise customers during onboarding and implementation
  • Translate operational workflows into scalable Confido product features
  • Build integrations with customer systems and data sources
  • Extend the platform to support complex financial workflows
  • Identify product gaps and collaborate with product/engineering to close them

Requirements

  • 2+ years of software engineering experience
  • Strong backend or ML/AI background
  • Comfort working directly with customers and ambiguous problems

Nice to have

  • Experience with data pipelines, AI systems, or integrations
  • Strong communication and product intuition
  • Interest in early-stage startups and high ownership roles
  • CS degree or equivalent experience
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