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Forward Deployed Engineer, Infrastructure Specialist

· Job Posted February 20, 2026
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Job Description

This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. Note: between 20 - 40% travel anticipated.

Job Responsibility

  • Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout
  • Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices
  • Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
  • Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards
  • Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime

Requirements

  • Experience with and enjoy working directly with customers
  • Experience deploying enterprise software in private/hybrid cloud environments
  • Proven experience administering production Kubernetes clusters and expertise with Helm
  • Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
  • Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
  • Excel in fast-paced environments and can execute while priorities and objectives are a moving target

What we offer

  • An open and inclusive culture and work environment
  • Work closely with a team on the cutting edge of AI research
  • Weekly lunch stipend, in-office lunches & snacks
  • Full health and dental benefits, including a separate budget to take care of your mental health
  • 100% Parental Leave top-up for up to 6 months
  • Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
  • Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
  • 6 weeks of vacation (30 working days!)

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