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Reducto Logo Reducto · IT - Software Development

Forward Deployed Engineer, Infrastructure Specialist

United States, San Francisco Employment contract 150000.00 - 300000.00 USD / Year · Job Posted May 30, 2026
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Job Description

As a Forward Deployed Engineer, Infrastructure Specialist you will lead the end-to-end deployment of Reducto into customer environments, ranging from VPC to bare metal on-prem. Each deployment comes with its own hardware, networking, security, and reliability constraints, and you will be the engineer who makes them work. This role sits at the bridge between Reducto and our enterprise customers' infrastructure, security, and platform teams. You will partner directly with those teams to deploy, configure, harden, and operate Reducto inside their environments. This is hands-on execution work with direct customer exposure, not a bottoms-up platform role. This is an in person role at our office in SF. We're an early stage company which means that the role requires working hard and moving quickly.

Job Responsibility

  • Leading end-to-end deployment of Reducto into customer environments including planning, configuration, testing, and rollout
  • Partnering with enterprise IT, security, and platform teams to assess their infrastructure, security posture, and data management practices, and designing deployment strategies tailored to their constraints
  • Understanding the hardware that power our in-house ML models so we can successfully deploy them onto customer infrastructure
  • Building monitoring, telemetry, and phone-home patterns that give us visibility into customer-controlled environments without compromising their security posture
  • Debugging and resolving customer-specific infrastructure issues end-to-end, like K8s misconfigurations and cloud IAM edge cases, minimizing customer downtime
  • Owning incident response for customer deployments with world-class operational excellence
  • Codifying what works into repeatable deployment patterns, runbooks, and automation — turning one-off customer work into infrastructure that scales across the next ten deployments

Requirements

  • 5+ years of hands-on experience operating production infrastructure, with meaningful time spent deploying software into environments you don't fully control
  • Comfortable with Python or similar languages, and exceptional at working across cloud platforms, container orchestration (e.g., Kubernetes), networking, and storage technologies
  • Communicate clearly with external engineers
  • Energized by being assigned to a customer problem and owning it end-to-end
  • Build your own tools on the fly to diagnose, experiment, and address reliability problems
  • Bring a quantitative, hands-on approach to system operations, automation, and continuous improvement

Nice to have

  • Deployed software into regulated environments (financial services, healthcare, legal, insurance) with complex infrastructure
  • Worked with Replicated/KOTS, Helm, or similar enterprise distribution tooling
  • Experience with GPU infrastructure, model serving, or AI/ML workload deployment patterns on customer-controlled hardware
  • Prior experience at an early-stage, high-growth company — as a founder, founding engineer, or early deployment hire
  • Driven, ambitious, and deeply care about both technical excellence and collaborative problem-solving

What we offer

  • Unlimited PTO
  • Lunch
  • Reimbursed Transportation
  • Health insurance covering medical, dental, and vision
  • Health and Wellness Budget up to $150/mo
  • Parental Leave
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