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Forward-Deployed Engineer (FDE) - Full Stack

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Helpcare AI

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Location:
United States , San Francisco ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

140000.00 - 250000.00 USD / Year
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Job Description:

As a Forward-Deployed Engineer at ShipBob, you'll embed directly within business teams to eliminate manual, repetitive, error-prone workflows. You'll map out how work really happens, identify automation opportunities, and rapidly build end-to-end solutions. This is an AI-first engineering role where you'll design and deploy agentic workflows using code, APIs, and AI agents. You'll work on everything from micro-automations to large-scale AI-driven solutions, bridging the gap between operations and engineering while maintaining ShipBob's structured engineering principles.

Job Responsibility:

  • Embed with our operational teams to observe workflows, uncover root causes, and identify where AI agents can meaningfully reduce friction
  • Break down complex, manual processes into clean system flows and technical requirements
  • Own the full lifecycle: observe → prototype → validate with domain experts → harden → productionize
  • Build reliable systems with logging, retries, monitoring, and guardrails for edge cases
  • Collaborate with Product and Engineering when automations interface with core systems
  • operate independently for everything else
  • Validate solutions with domain experts and iterate quickly based on feedback
  • Document and publish reusable modules into our Automation Hub that accelerate future automation projects
  • Drive fast iteration: ship small, gather feedback, and improve quickly

Requirements:

  • 1-3 years of experience building AI agents that automate real workflows and eliminate manual work
  • Deep proficiency in Python, TypeScript (Node/React), and relational databases
  • You've designed and built multiple RESTful APIs from scratch
  • Proficiency with CLI tools. You must use CLI-based agents (Claude Code, Codex) as your primary workflow.
  • Experience with observability platforms (logging, tracing, monitoring your agents in production)
  • Must be a US citizen/visa only

Nice to have:

  • Hackathon experience (wins, shipping under pressure, chaotic builds)
  • Contributions to open source repositories.
  • Early-stage startup background (you've worn many hats)
  • Experience building or extending CLI tools
  • Bonus: Founder background. You've shipped and scaled products before. You think like a founder and challenge assumptions to deliver impact.

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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