Forecasting & Planning Insights Analyst

RAC are on the lookout for an experienced Forecasting Insights Analyst to join on the team on a permanent basis. Our forecasts are critical to ensuring we have the right resources in place to meet member demand across our Roadside and Contact Centre Operations. As part of the Operations Forecasting & Planning team, you'll play a critical role in ensuring we’re ready to support our members when they need us most. You’ll be responsible for sourcing, analysing, and delivering daily forecasts that shape how we deploy our resources – from the next hour to the next six months. Using advanced statistical forecasting techniques, you’ll analyse large and complex datasets to uncover trends, patterns, and actionable insights that ensure forecast accuracy. Your insights will guide operational and resourcing decisions, helping teams optimise performance and manage challenges effectively.