Footwear Supervisor Jobs

JD Sports Australia & New Zealand

Location:
New Zealand, Hamilton

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Lead from the front as a JD Sports Supervisor! Drive sales, coach your team, and deliver standout service and visuals in your department setting the standard for an exceptional in-store experience. At JD Sports, our customer is at the heart of everything we do. As a Supervisor, you will support the management team by leading your department in providing exceptional customer service to every JD customer. You will work closely with the store’s Management Team and be responsible for maintaining the standards and results within your department. You will lead by example, drive sales and KPI's, coach and develop your team and upkeep the visual standards, ensuring your department is replenished at all times.

Job Responsibility:

Model exceptional customer service, every customer, every time
Coach team to deliver exceptional service and a ‘service over task’ environment
Drive conversion, sales and KPI performance
Work with BOH team to deliver shop floor product availability
Uphold company retail standards and deliver store visual excellence
Support management team to improve financial performance within your department
Support management team to deliver all internal and external profit protection processes
Support with new team member role Inductions and on-going team training

Requirements:

Minimum 2 years of experience within retail or like industry
Passionate about delivering an amazing service experience for our customers
Positive attitude, with capacity to create a motivating environment for your team
Excellent time management skills to ensure that daily priorities are executed in a timely manner
Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members

What we offer:

Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
Training and development opportunities to kickstart, evolve and shape your career
Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
Access to our attractive staff discount! This can also be used for friends and family
Access to our Employee Assistance Program & Mental Health champions
One month paid parental leave for full-time employees

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Footwear Supervisor