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JD Sports Australia & New Zealand Logo JD Sports Australia & New Zealand · Sales

Footwear Sales Associate

Australia, Bankstown · Job Posted May 05, 2026
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Job Description

At JD Sports, our customer is at the heart of everything we do. As a Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand. A Sales Assistant at JD is energetic, genuine and customer-focused, offering personalised assistance to our customers who have come seeking the best products and biggest brands.

Job Responsibility

  • Act as a brand ambassador, always showing positivity and professionalism
  • Gain and maintain up to date product knowledge to best assist our customers
  • Provide personalised 1:1 customer service
  • Assist customers with all queries and process sales
  • Work in collaboration with the wider Management and store team to achieve KPI’s and targets
  • Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
  • Escalate any customer complaints to management
  • Consistently complete any mandatory training relevant to product, policy & procedure etc.

Requirements

  • Customer service experience within retail, hospitality or like industry
  • Ability to provide excellent service and go above & beyond
  • Passionate about sports fashion or has a knowledge of key brands
  • A positive can-do attitude and ability to work as a team
  • Thrives in a fast paced, ever-changing environment
  • Enthusiastic to overcome challenges and learn new skills
  • Strong communication skills, someone who thrives through engagement with customers and team work
  • Ability to multi-task
  • Flexibility to work across various shifts, including weekends and holidays, based on store needs

What we offer

  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount (can also be used for friends and family)
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees
JD Sports Australia & New Zealand - All Job Offers

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