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Footwear Sales Assistant

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JD Sports Australia & New Zealand

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Location:
Australia , Penrith

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Bring energy, passion and standout service as a Sales Assistant at JD Sports. Connect with customers, share your product knowledge, and deliver a shopping experience they won’t forget. At JD Sports, our customer is at the heart of everything we do. As a Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand. A Sales Assistant at JD is energetic, genuine and customer-focused, offering personalised assistance to our customers who have come seeking the best products and biggest brands.

Job Responsibility:

  • Act as a brand ambassador, always showing positivity and professionalism
  • Gain and maintain up to date product knowledge to best assist our customers
  • Provide personalised 1:1 customer service
  • Assist customers with all queries and process sales
  • Work in collaboration with the wider Management and store team to achieve KPI’s and targets
  • Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
  • Escalate any customer complaints to management
  • Consistently complete any mandatory training relevant to product, policy & procedure etc

Requirements:

  • Customer service experience within retail, hospitality or like industry
  • Ability to provide excellent service and go above & beyond
  • Passionate about sports fashion or has a knowledge of key brands
  • A positive can-do attitude and ability to work as a team
  • Thrives in a fast paced, ever-changing environment
  • Enthusiastic to overcome challenges and learn new skills
  • Strong communication skills, someone who thrives through engagement with customers and team work
  • Ability to multi-task
  • Flexibility to work across various shifts, including weekends and holidays, based on store needs
What we offer:
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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