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Footwear Department Supervisor

Australia, Carindale Employment contract · Job Posted June 09, 2026
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Job Description

At JD Sports, our customer is at the heart of everything we do. As a Department Supervisor, you will support the store management team by leading your department in providing exceptional customer service to every JD customer. You will be responsible for maintaining the merchandising & visual standards and sales results within your department. Leading by example, you will coach and develop your team to deliver great in-store experiences.

Job Responsibility

  • Model exceptional customer service, every customer, every time
  • Support and guide team to deliver exceptional service and a ‘service over task’ environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
  • Uphold company standards and deliver store visual excellence

Requirements

  • 2-3 years of experience within retail or like industry
  • You are passionate about delivering an amazing service experience for our customers
  • You have a positive attitude, with capacity to create a motivating environment for your team
  • You have excellent time management skills to ensure that daily priorities are executed in a timely manner
  • Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members

What we offer

  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

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  • Support management team to improve financial performance within your department
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  • Support and guide team to deliver exceptional service and a ‘service over task’ environment
  • Actively gain, maintain and share product & brand knowledge for your department
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  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
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  • Passionate about delivering an amazing service experience for customers
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  • Model exceptional customer service, every customer, every time
  • Support and guide team to deliver exceptional service and a ‘service over task’ environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
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  • Opportunity to progress across all areas of the business
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  • Passionate about delivering an amazing service experience for customers
  • Positive attitude, with capacity to create a motivating environment for your team
  • Excellent time management skills to ensure that daily priorities are executed in a timely manner
  • Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members
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  • Model exceptional customer service, every customer, every time
  • Support and guide team to deliver exceptional service and a ‘service over task’ environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
  • Uphold company standards and deliver store visual excellence
What we offer
What we offer
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees
  • Fulltime
Read More
Arrow Right

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Step up as a Department Supervisor at JD Sports! Lead by example, support your t...
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jd-sports.com.au Logo
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Expiration Date
Until further notice
Flip Icon
Requirements
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  • 2-3 years of experience within retail or like industry
  • Passionate about delivering an amazing service experience for our customers
  • Positive attitude, with capacity to create a motivating environment for your team
  • Excellent time management skills to ensure that daily priorities are executed in a timely manner
  • Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members
Job Responsibility
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  • Model exceptional customer service, every customer, every time
  • Support and guide team to deliver exceptional service and a ‘service over task’ environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
  • Uphold company standards and deliver store visual excellence
What we offer
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  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees
  • Fulltime
Read More
Arrow Right