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This is a hands-on, cross-functional role where you will work closely with our NPD, Technical, Sales, Production, and Supply Chain teams. You will be key in assisting with product development, technical, and quality process improvements.
Job Responsibility:
Product Development & Innovation: Assist with creating new products/recipes, improving existing ones, and leading development sessions, including organoleptic assessment
Research consumer markets and latest technologies to develop new product concepts
Complete and verify product testing, review results, and ensure accurate artwork and packaging information for legal compliance
Supplier & Raw Material Management: Assist with requesting and reviewing supplier specifications, managing technical information, and resolving supplier technical issues
Research alternative ingredients/suppliers for cost reduction and enhanced performance
Team Support: Help to coordinate new product launches, provide troubleshooting assistance to Operations and Production, and measure/propose continuous improvements to food safety and quality management systems
Customer/Internal Technical Support: Investigate and resolve customer technical enquiries and complaints
Provide accurate advice on product specifications and assist with the completion of customer SAQs
Requirements:
2-3 years of relevant experience
Ideally, a degree in Food Science, Food Technology, or a related science (e.g., Chemistry or Biology)
High computer and system literacy
Excellent diligence
Effective communication and people skills for cross-functional collaboration
Must be capable of absorbing data and implementing successful solutions
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