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Food Team Leader

Canada, Halifax 49120.00 - 67540.00 CAD / Year · Job Posted June 28, 2026
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Job Description

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Job Responsibility

  • Ensure that every customer has a consistent and excellent food experience by supporting, challenging and coaching the co-workers in enhancing the customer experience
  • Ensure that the appropriate processes are followed and actions are taken daily to secure food safety and compliance, operational standards and maximise profitability
  • Implement sales support tools, guides, and coordinate the work of the team to optimise commerciality and maximise sales opportunities
  • Act upon customer feedback, recognising good customer service and taking appropriate action to avoid repeated issues
  • Build the competence of the team through regular coaching, support and encouragement

Requirements

  • Minimum 3 years of related experience
  • Proven experience in a food service or hospitality environment

What we offer

  • Wellness days
  • Extended health, dental, and vision coverage
  • RRSP with IKEA contribution matching options
  • Eligibility for annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts
  • Parental leave
  • Bereavement leave
  • Employee assistance program

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