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Oversee daily meal service by shift to ensure 100% tray accuracy and diet code compliance on the patient meal food assembly line, maintain high food quality and presentation standards, promptly report any quality issues to the Operations Coordinator/Manager, and ensure full compliance with client contractual requirements. Ensure all housekeeping duties are carried out in a satisfactory manner and that GMP (Good Manufacturing Practices) are carried out consistently across all areas at all times. To acknowledge patient complaints and liaise with ward staff for prompt mitigation. Ensure accurate timekeeping and Kronos data entry for staffing shifts and adhere to daily budgeted hours and promptly report any discrepancies to the Operations Coordinator for approval. Manage efficient operations, using electronic meal management reports to guide production and stock levels.
Job Responsibility:
Oversee daily meal service by shift to ensure 100% tray accuracy and diet code compliance on the patient meal food assembly line, maintain high food quality and presentation standards, promptly report any quality issues to the Operations Coordinator/Manager, and ensure full compliance with client contractual requirements
Ensure all housekeeping duties are carried out in a satisfactory manner and that GMP (Good Manufacturing Practices) are carried out consistently across all areas at all times
To acknowledge patient complaints and liaise with ward staff for prompt mitigation
Ensure accurate timekeeping and Kronos data entry for staffing shifts and adhere to daily budgeted hours and promptly report any discrepancies to the Operations Coordinator for approval
Manage efficient operations, using electronic meal management reports to guide production and stock levels
Requirements:
Minimum 3 years supervisory experience in large-scale food production facility (Healthcare preferred)
Strong organisational skills, workload prioritisation, and the ability to work autonomously and flexibly
Demonstrated leadership by example with excellent communication, teamwork, customer service, and a strong commitment to quality service delivery
What we offer:
Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
Onsite childcare at Austin Hospital, easy access via public transport and car parking options