Food Service Worker - Pot Washer

• Monitors quality of product at stations, ensures recipe compliance, and adherence to departmental guidelines
• Ensures that productivity, delivery, and serving line start time schedules are met
• Minimizes product waste and controls cost
• Follows portion control guidelines and manages food and supplies
• Oversees that all equipment and supplies are properly utilized, maintained, and handled to avoid breakage
• Performs utility and dish room functions efficiently
• Properly cleans items for use in department
• Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards
• Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments
• Maintains a double gold rating from NSF
• Ensures that Sodexo standards are consistently being met
• Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment
• Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training
• Participates in departments performance improvement initiatives
• Works as a team player and ensures that duties are performed accurately and efficiently
• Provides support to other Food and Nutrition Services departments as requested by management
• Delivers, serves, and retrieves food trays in a safe, efficient, sanitary, as well as courteous manner, following proper protocol
• Follows fire code and regulatory standards
• Demonstrates responsibility by interacting with patients, visitors, and staff as deemed appropriate
• Resolves issues or concerns, provides assistance as deemed necessary
• Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment
• Demonstrates a personal responsibility and commitment to customer service and satisfaction by utilizing communication skills to interact with patients, customers, and staff to develop interpersonal relationships and team building

• High school enrollment, diploma, or GED equivalent
• Food service or customer service experience preferred
• Must be literate in English and able to follow instructions
• Ability to adjust to the needs of the department
• Desire to achieve high customer service standards
• Must be comfortable entering patient rooms and interacting with them
• Ability to work weekends and holidays
• Ability to communicate with a wide variety of people including patients, visitors, employees, nursing staff, managers, and hospital staff

Food service or customer service experience preferred

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Opportunity for annual increases based on performance
• Premium pay such as shift, on call, and more
• Incentive pay for select positions