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Aramark Logo Aramark · Gastronomy

Food Service Worker Lead

United States, Pflugerville · Job Posted March 21, 2026
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Job Description

The Food Service Lead is responsible for the oversight or delegation of responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety and sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibility

  • Prepares and builds food items according to standardized recipes and directions
  • Properly stores food by adhering to food safety policies and procedures
  • Maintains accurate rotation of food to assure top quality and freshness
  • Must have dependable transportation for delivering product from the prep site to the service site
  • Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
  • Breaks down, cleans, and sanitizes workstations
  • Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs
  • Replenishes food items and ensure product is stocked to appropriate levels
  • Adheres to all alcohol service policies and safe drinking guidelines including checking patrons’ identification
  • Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
  • Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs
  • Adheres to Aramark safety policies and procedures including proper food safety and sanitation
  • Ensures security of company assets

Requirements

  • Previous supervisory experience in a related role preferred
  • Previous food service experience required
  • Must be able to obtain food safety certification
  • Exhibit and practice the highest level of guest satisfaction skills
  • Basic accounting knowledge and experience managing inventory required
  • Willing to accept change, new procedures, and constructive comments
  • Ability to establish relationships with guests and co-workers
  • Demonstrated organizational skills to improve efficiency
  • Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
  • Demonstrate consistent professionalism in the execution of daily assignments
  • Must be able to work independently with limited supervision
  • Demonstrates excellent guest service skills
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