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A Food Service Technician Manager is responsible for managing food service operations within an organization, restaurant, or institution. Their duties include hiring, training, disciplining, and sometimes firing employees, ordering food and beverages, overseeing food preparation and other kitchen operations, ensuring compliance with health and food safety standards, addressing complaints regarding food quality or service, scheduling staff hours and assigning duties, and managing budgets and payroll records
Job Responsibility
Scheduling employee work hours to ensure that all shifts are adequately covered
Completing payroll and maintaining employment records
Ensuring that customers are served quality food in a timely manner
Regularly inspecting all work areas to ensure compliance with food health and safety regulations
Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries
Accurately tallying all cash and charge slips
Reviewing sales records to determine which menu items are most profitable
Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed
Switching off all lights and enabling the alarm system at the close of business
Other duties as assigned by management
Requirements
Bachelor’s degree in restaurant management, food service management, or related field is preferred
Food protection manager certification (FPMC) or Foodservice management professional (FMP) accreditation is advantageous
Proven experience working in the food service industry
Sound knowledge of labor laws as well as food health and safety regulations
Excellent organizational and problem-solving skills
Outstanding leadership and management skills
Exceptional communication and customer service skills