Food Service Manager Job at Circle K (Toronto)

Job Description

The Food Service Manager will lead the build and execution of food service operations within Ontario, driving performance in a fast-paced, high-growth environment. This role is responsible for directly leading and developing a team of Food Service Specialists, while remaining closely connected to day-to-day execution. A strategic and results-oriented leader, the Food Service Manager will oversee the rollout and optimization of food initiatives, ensuring excellence in quality, safety, consistency, and operational efficiency. They will establish scalable processes, drive continuous improvement, and deliver key projects aligned with growth objectives. Working cross-functionally, this role will advance the company’s food strategy, strengthen brand execution, and help unlock the full potential of the business.

Job Responsibility

Lead the build and execution of food service operations within Ontario
Directly lead and develop a team of Food Service Specialists
Oversee the rollout and optimization of food initiatives
Ensure excellence in quality, safety, consistency, and operational efficiency
Establish scalable processes
Drive continuous improvement
Deliver key projects aligned with growth objectives
Advance the company’s food strategy
Strengthen brand execution
Innovates the Circle K brand through strategic problem-solving efforts related to our Fresh Food Fast initiatives
Collaborate with Marketing/Merchandising team, BU leadership, store leadership, and Global Foodservice subject matter experts
Leads a team of Food Service Specialists to develop, maintain, train, and ensure adherence to all formal operational processes and procedures related to FFF
Integrates standards that promote operational adherence to and continual improvement of food safety and HACCP standards
Accountable for Ecosure Food Safety Audit passing rates and corrective action resolution
Ensures operational compliance with requirements by monitoring and adherence to policies and procedures, and governmental regulations
Provides Food Safety Management Certification (ServSafe) training and testing for Store Managers and other identified store and field employees within the BU
Cultivates a safe and secure working environment through the implementation of safety practices
Maintains project schedules by monitoring progress, coordinating activities, and resolving problems
Monitors and communicates progress related to all FFF deliverables
Monitors, evaluates and records training activities and programs effectiveness and makes recommendation for adjustments
Recommends changes in products, service, and policy by evaluating results and competitive Developments
Maximizes store sales by directing and assisting Operations with fresh food merchandising programs
Utilizes a variety of reports to conduct training needs assessments, schedules and evaluates results and reports back to Operations regarding outcomes and makes recommendations for improvements
Performs multiple tasks in a fast paced and detail-oriented environment
Provides effective communication to Operations, development team and others involved with the implementation of FFF programs and projects
Responds to all inquiries related to assigned projects promptly
Achieves financial objectives by preparing an annual budget
scheduling expenditures
analyzing variances
initiating corrective actions
Allocates program costs by preparing operational and risk reports for analyses
Maintains staff by recruiting, selecting and orienting employees
Maintains staff job results by training coaching, counseling and disciplining employees, planning, monitoring, and appraising job results
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks
or participating in professional societies
Contributes to team effort by accomplishing determined Financial and Key Result Area targets pursuant to Company Plan guidelines
Travel requirement up to 35%

Requirements

Bachelor’s degree in business or related field preferred
Other combinations of job-related experience and education that meet the requirements may be substituted
Proficient in MS Outlook, Excel, PowerPoint, and Word required
Five to seven years of experience or more preferred, including at least three years of management responsibility
Sit for long periods of time
Operate computer keyboard and mouse for data entry
View computer monitor
Hear and speak via telephone
Reach forward and/or overhead
Occasionally lift up to 20 pounds

What we offer

Group Insurance Program
Pension Plan
Share Purchase Plan
Paid Time Off
Training and Development
Recognition and Rewards
Mentorship Program
Scholarship Program

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Food Service Manager

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