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We’re looking for an experienced Food Service Manager who can help us provide food services in a Long-Term Care facility in Kamloops BC. Reporting to the Operations Manager, you’ll focus on dining operations, customer service and client relations. You will play a key role in staff relations and meeting food production expectations and quality.
Job Responsibility:
Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees
Ensures compliance to food safety, sanitation, and overall workplace safety standards
Responsible for ordering, Inventory, Menu Development, Production Planning
Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities
Provides overall direction and manages performance for all front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling
Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions
Responsible for ordering, Inventory, Menu Development, and Production Planning
Monitors and Verifies Accounting Documentation through web-based systems
Follows Union seniority /scheduling standards and policies
Develops and maintains strong leadership team
Maintains and Verifies Employee work schedules through web-based payroll tracking systems
Ensures compliance with all contract obligations
Requirements:
Bachelor's Degree or Diploma in relevant field
CSNM designate
Menu management, balancing a budget and working within assigned operational costs / budget
Requires a minimum of 5+ year’s progressive experience managing operations with financial and operational responsibility for the sites / departments
Minimum 2 years management in a unionized environment
Savvy with computers: online financial reporting, inventory software, online order portals, basic Outlook, payroll software, working with Office programs, maneuvering through different auditing systems used for operational tracking and reporting
Strong organizational and time management skills
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff
P&L accountability and/or contract-managed service experience is desirable
Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information
Mandatory background check process is a requirement for all qualified candidates
What we offer:
Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more
Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark
Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family
Be part of our Employee Resource Groups (ERGs)
Enjoy discounts on everyday products and services
Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies
Clear career path planning and development opportunities