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The job involves ensuring operational excellence of IKEA Food by preparing and maintaining menu items, handling customer inquiries, and maintaining cleanliness and organization in food service and dining areas. It also includes managing the Swedish Food Market, price communication, inventory management, and adhering to food handling safety standards while contributing to IKEA's culture of diversity among co-workers and customers.
Job Responsibility:
Prepare and maintain IKEA Food menu items according to the IKEA Food concept
Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently
Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance
Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards
Ensure the cleanliness and organization of dining and play areas
Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas
Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags
Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards
Implement IKEA Food policies and procedures for goods receiving and monthly inventory
Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
Requirements:
Minimum 2 years related experience
Experience in a high-volume customer facing environment preferred
Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred
Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment
Nice to have:
Experience in a high-volume customer facing environment preferred
Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred
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