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Aramark Healthcare+ is seeking Food Service Director candidates at Children's Hospital of Alabama, located in Birmingham, AL. The Food Service Director plans, administers and directs all unit activities related to food service, including Aramark Healthcare+ and client financial accountability, and compliance with the standards established by Aramark Healthcare+, regulatory agencies and client. Leads food service departments. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.
Job Responsibility:
Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction
Ensures compliance to food safety, sanitation, and overall workplace safety standards
Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
Recruits, hires, develops and retains front line team
Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding
Identifies Aramark service expansion opportunities
Provides overall direction and manages performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling
Develops operational component forecasts and is able to explain variances
Responsible for component’s accounting functions
Ensures compliance with all contract obligations
Requirements:
Bachelor’s degree or equivalent experience
Healthcare experience required
3 to 5 years of tenured experience as a Food Service Director in a hospital or large CCRC
preferably in a pediatric hospital
Strong communication skills, financial acumen and Microsoft Office skills
Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers